*,:before,:after{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }::backdrop{--tw-border-spacing-x: 0;--tw-border-spacing-y: 0;--tw-translate-x: 0;--tw-translate-y: 0;--tw-rotate: 0;--tw-skew-x: 0;--tw-skew-y: 0;--tw-scale-x: 1;--tw-scale-y: 1;--tw-pan-x: ;--tw-pan-y: ;--tw-pinch-zoom: ;--tw-scroll-snap-strictness: proximity;--tw-gradient-from-position: ;--tw-gradient-via-position: ;--tw-gradient-to-position: ;--tw-ordinal: ;--tw-slashed-zero: ;--tw-numeric-figure: ;--tw-numeric-spacing: ;--tw-numeric-fraction: ;--tw-ring-inset: ;--tw-ring-offset-width: 0px;--tw-ring-offset-color: #fff;--tw-ring-color: rgb(59 130 246 / .5);--tw-ring-offset-shadow: 0 0 #0000;--tw-ring-shadow: 0 0 #0000;--tw-shadow: 0 0 #0000;--tw-shadow-colored: 0 0 #0000;--tw-blur: ;--tw-brightness: ;--tw-contrast: ;--tw-grayscale: ;--tw-hue-rotate: ;--tw-invert: ;--tw-saturate: ;--tw-sepia: ;--tw-drop-shadow: ;--tw-backdrop-blur: ;--tw-backdrop-brightness: ;--tw-backdrop-contrast: ;--tw-backdrop-grayscale: ;--tw-backdrop-hue-rotate: ;--tw-backdrop-invert: ;--tw-backdrop-opacity: ;--tw-backdrop-saturate: ;--tw-backdrop-sepia: ;--tw-contain-size: ;--tw-contain-layout: ;--tw-contain-paint: ;--tw-contain-style: }*,:before,:after{box-sizing:border-box;border-width:0;border-style:solid;border-color:#e5e7eb}:before,:after{--tw-content: ""}html,:host{line-height:1.5;-webkit-text-size-adjust:100%;-moz-tab-size:4;-o-tab-size:4;tab-size:4;font-family:ui-sans-serif,system-ui,sans-serif,"Apple Color Emoji","Segoe UI Emoji",Segoe UI Symbol,"Noto Color Emoji";font-feature-settings:normal;font-variation-settings:normal;-webkit-tap-highlight-color:transparent}body{margin:0;line-height:inherit}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,Liberation Mono,Courier New,monospace;font-feature-settings:normal;font-variation-settings:normal;font-size:1em}small{font-size:80%}sub,sup{font-size:75%;line-height:0;position:relative;vertical-align:baseline}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}button,input,optgroup,select,textarea{font-family:inherit;font-feature-settings:inherit;font-variation-settings:inherit;font-size:100%;font-weight:inherit;line-height:inherit;letter-spacing:inherit;color:inherit;margin:0;padding:0}button,select{text-transform:none}button,input:where([type=button]),input:where([type=reset]),input:where([type=submit]){-webkit-appearance:button;background-color:transparent;background-image:none}:-moz-focusring{outline:auto}:-moz-ui-invalid{box-shadow:none}progress{vertical-align:baseline}::-webkit-inner-spin-button,::-webkit-outer-spin-button{height:auto}[type=search]{-webkit-appearance:textfield;outline-offset:-2px}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-file-upload-button{-webkit-appearance:button;font:inherit}summary{display:list-item}blockquote,dl,dd,h1,h2,h3,h4,h5,h6,hr,figure,p,pre{margin:0}fieldset{margin:0;padding:0}legend{padding:0}ol,ul,menu{list-style:none;margin:0;padding:0}dialog{padding:0}textarea{resize:vertical}input::-moz-placeholder,textarea::-moz-placeholder{opacity:1;color:#9ca3af}input::placeholder,textarea::placeholder{opacity:1;color:#9ca3af}button,[role=button]{cursor:pointer}:disabled{cursor:default}img,svg,video,canvas,audio,iframe,embed,object{display:block;vertical-align:middle}img,video{max-width:100%;height:auto}[hidden]:where(:not([hidden=until-found])){display:none}.\!visible{visibility:visible!important}.visible{visibility:visible}.block{display:block}.table{display:table}.resize{resize:both}.border{border-width:1px}.bg-amber-500{--tw-bg-opacity: 1;background-color:rgb(245 158 11 / var(--tw-bg-opacity, 1))}.bg-emerald-600{--tw-bg-opacity: 1;background-color:rgb(5 150 105 / var(--tw-bg-opacity, 1))}.bg-indigo-600{--tw-bg-opacity: 1;background-color:rgb(79 70 229 / var(--tw-bg-opacity, 1))}.bg-red-600{--tw-bg-opacity: 1;background-color:rgb(220 38 38 / var(--tw-bg-opacity, 1))}.overline{text-decoration-line:overline}.filter{filter:var(--tw-blur) var(--tw-brightness) var(--tw-contrast) var(--tw-grayscale) var(--tw-hue-rotate) var(--tw-invert) var(--tw-saturate) var(--tw-sepia) var(--tw-drop-shadow)}:root{--brand: #f9ab00;--brand-hover: #e99b00;--brand-ink: #6f4700;--brand-soft: #fff7e0;--brand-soft-strong: #feefc3;--brand-border: #f4c65d;color:#202124;background:#f8fafd;font-family:Inter,Roboto,Arial,sans-serif;font-synthesis:none;text-rendering:optimizeLegibility}*{box-sizing:border-box}body{min-width:320px;min-height:100vh;margin:0}button,input,textarea{font:inherit}button{border:0}button:disabled{cursor:wait;opacity:.62}button,a{-webkit-tap-highlight-color:transparent}button:focus-visible,a:focus-visible{outline:3px solid rgba(249,171,0,.3);outline-offset:2px}input:focus-visible,textarea:focus-visible{outline:3px solid rgba(249,171,0,.28);outline-offset:2px}h1,h2,p{margin-top:0}.brand{display:flex;align-items:center;min-width:-moz-max-content;min-width:max-content}.brand-mark{width:124px;height:34px}.brand-mark img{display:block;width:100%;height:100%;-o-object-fit:contain;object-fit:contain;-o-object-position:left center;object-position:left center}.brand-mark .brand-logo-night,.portal-shell.is-night .brand-mark .brand-logo-day{display:none}.portal-shell.is-night .brand-mark .brand-logo-night{display:block}.admin-shell.is-night .brand-mark .brand-logo-day{display:none}.admin-shell.is-night .brand-mark .brand-logo-night{display:block}.admin-shell.is-night .admin-sidebar .brand-mark{width:156px;height:44px}.portal-shell.is-night .client-resource-placeholder{border-color:#3d4a57;border-left-color:#d39a18;color:#bdc9d3;background:#1b2630}.portal-shell.is-night .client-resource-placeholder>svg{color:#ffe09a}.portal-shell.is-night .client-resource-placeholder h2{color:#edf4fa}.portal-shell.is-night .message-thread .staff-message{border-color:#2e6f94!important;border-left:4px solid #65b8ed;background:#142d3e!important;box-shadow:0 8px 20px #00000029}.portal-shell.is-night .message-thread .staff-message strong{color:#f1f8fc!important}.portal-shell.is-night .message-thread .staff-message p{color:#d8e8f2!important}.portal-shell.is-night .message-thread .staff-message .message-received-time{border-color:#347da7;color:#b8e2fa!important;background:#102534}.login-page{position:relative;display:grid;min-height:100vh;grid-template-rows:1fr auto;overflow:hidden;background:#fff}.login-header,.login-stage,.login-footer{position:relative;z-index:1}.login-header{display:flex;align-items:center;justify-content:space-between;min-height:72px;border-bottom:1px solid #e8eaed;padding:0 40px;background:#ffffffc7;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.login-header a{display:inline-flex;align-items:center;gap:8px;color:#3c4043;font-size:14px;font-weight:600;text-decoration:none}.login-stage{display:grid;width:min(1050px,calc(100% - 48px));grid-template-columns:minmax(0,1fr) 430px;align-items:center;gap:104px;margin:0 auto;padding:64px 0}.login-intro{position:relative;display:flex;width:100%;min-width:0;min-height:560px;align-items:center}.partner-seal{position:absolute;z-index:0;left:0;display:grid;width:min(900px,72vw);aspect-ratio:1;place-items:center;opacity:.09;filter:blur(5px);translate:-48% 0;animation:seal-rotation 54s linear infinite,partner-float 12s ease-in-out infinite;transform-origin:center}.partner-seal img{display:block;width:100%;height:100%;-o-object-fit:contain;object-fit:contain}.login-intro-content{position:relative;z-index:1;max-width:510px}@keyframes seal-rotation{to{transform:rotate(360deg)}}@keyframes partner-float{50%{translate:-44% -2.5%}}.product-symbol{display:grid;width:92px;height:92px;place-items:center;border-radius:8px;margin:0;border:1px solid rgba(255,255,255,.78);padding:10px;background:#ffffffdb;box-shadow:0 18px 40px #20212429,0 2px 8px #f9ab0024;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);animation:logo-arrival .7s cubic-bezier(.2,.8,.2,1) both}.product-symbol img{display:block;width:100%;height:100%;border-radius:5px;-o-object-fit:cover;object-fit:cover;transition:transform .3s ease}.product-symbol:hover img{transform:scale(1.04)}@keyframes logo-arrival{0%{opacity:0;transform:translateY(10px) scale(.96)}to{opacity:1;transform:translateY(0) scale(1)}}@media(prefers-reduced-motion:reduce){.product-symbol{animation:none}.product-symbol img{transition:none}.partner-seal,.connected-status i{animation:none}.context-notice,.context-notice:after,.context-notice-icon,.credential-notice.is-contextual{animation:none}}.overline{margin-bottom:8px;color:#5f6368;font-size:12px;font-weight:700;letter-spacing:0;text-transform:uppercase}.login-intro h1{max-width:500px;margin-bottom:20px;color:#202124;font-size:clamp(36px,5vw,54px);font-weight:500;line-height:1.12;letter-spacing:0}.brand-accent{color:#f9ab00}.login-intro-content>p:not(.overline){max-width:470px;margin-bottom:28px;color:#5f6368;font-size:18px;line-height:1.65}.trust-line{display:inline-flex;align-items:center;gap:8px;color:#5f6368;font-size:14px}.login-panel{border:1px solid #dadce0;border-radius:8px;padding:42px 40px 30px;background:#fffffff0;box-shadow:0 8px 28px #3c404329;-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px)}.login-copy h2{margin-bottom:9px;font-size:27px;font-weight:500}.login-copy-row{display:flex;align-items:center;flex-direction:column;gap:16px;margin-bottom:30px}.login-copy-row .product-symbol{width:160px;height:56px;flex:0 0 auto;border:0;padding:0;background:transparent;box-shadow:none;-webkit-backdrop-filter:none;backdrop-filter:none}.login-copy-row .product-symbol img{border-radius:0;-o-object-fit:contain;object-fit:contain}.login-copy-row .login-copy{width:100%}.login-copy p{margin-bottom:0;color:#5f6368;font-size:14px;line-height:1.55}.login-panel form,.composer form{display:grid}.login-panel label,.composer label{margin:0 0 8px;color:#3c4043;font-size:13px;font-weight:600}.login-panel label:not(:first-child){margin-top:20px}.field{display:grid;min-height:52px;grid-template-columns:22px 1fr auto;align-items:center;gap:10px;border:1px solid #c7c9cc;border-radius:6px;padding:0 12px 0 14px;color:#5f6368;background:#fff}.field:focus-within{border:2px solid #f9ab00;padding:0 11px 0 13px;color:#b06000;box-shadow:0 0 0 3px #f9ab001f}.field input{width:100%;min-width:0;height:48px;border:0;outline:0;color:#202124;background:transparent}.field input::-moz-placeholder,.composer input::-moz-placeholder,.composer textarea::-moz-placeholder{color:#9aa0a6}.field input::placeholder,.composer input::placeholder,.composer textarea::placeholder{color:#9aa0a6}.icon-button{display:inline-grid;width:40px;height:40px;flex:0 0 auto;place-items:center;border-radius:50%;cursor:pointer;color:#5f6368;background:transparent}.icon-button:hover{background:#f1f3f4;color:#202124}.info-trigger{display:inline-grid;width:28px;height:28px;flex:0 0 auto;place-items:center;border:1px solid var(--brand-border);border-radius:50%;color:#8a5100;background:var(--brand-soft);cursor:pointer}.info-trigger:hover{border-color:var(--brand);background:var(--brand-soft-strong)}.info-dialog-backdrop{position:fixed;z-index:1000;inset:0;display:grid;place-items:center;padding:24px;background:#20212475;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);animation:dialog-backdrop-in .18s ease-out}.info-dialog{display:grid;width:min(640px,100%);max-height:min(760px,calc(100vh - 48px));overflow:hidden;border:1px solid #dadce0;border-radius:8px;background:#fff;box-shadow:0 20px 54px #20212447;animation:dialog-panel-in .22s cubic-bezier(.2,.75,.25,1)}.info-dialog>header{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:13px;border-bottom:1px solid #e8eaed;padding:18px 20px}.info-dialog>header .overline{margin-bottom:3px}.info-dialog>header h2{margin:0;font-size:21px;font-weight:550}.info-dialog-symbol{display:grid;width:40px;height:40px;place-items:center;border-radius:50%;color:#8a5100;background:var(--brand-soft-strong)}.info-dialog-content{overflow-y:auto;padding:20px}.info-dialog-intro{margin:0 0 16px;color:#5f6368;font-size:13px;line-height:1.55}.status-help-list{margin:0}.status-help-list>div{display:grid;grid-template-columns:190px minmax(0,1fr);gap:18px;border-top:1px solid #eef0f2;padding:13px 2px}.status-help-list dt{display:flex;align-items:flex-start;justify-content:space-between;gap:8px}.status-help-list dt strong{color:#202124;font-size:13px}.status-help-list dt span{border-radius:999px;padding:3px 7px;font-size:9px;font-weight:750;text-transform:uppercase;white-space:nowrap}.status-help-list dt span.is-automatic{color:#137333;background:#e6f4ea}.status-help-list dt span.is-manual{color:#174ea6;background:#e8f0fe}.status-help-list dd{margin:0;color:#5f6368;font-size:12px;line-height:1.5}.status-help-rules{display:grid;gap:9px;border-top:1px solid #dadce0;margin-top:4px;padding-top:16px}.status-help-rules p{display:flex;align-items:flex-start;gap:9px;margin:0;color:#3c4043;font-size:12px;line-height:1.5}.status-help-rules svg{flex:0 0 auto;margin-top:1px;color:#a35b00}@keyframes dialog-backdrop-in{0%{opacity:0}to{opacity:1}}@keyframes dialog-panel-in{0%{transform:translateY(10px) scale(.985);opacity:0}to{transform:translateY(0) scale(1);opacity:1}}.primary-button,.secondary-button{display:inline-flex;min-height:42px;align-items:center;justify-content:center;gap:8px;border-radius:6px;padding:0 18px;cursor:pointer;font-size:14px;font-weight:650}.primary-button{color:#202124;background:var(--brand)}.primary-button:hover{background:var(--brand-hover);box-shadow:0 1px 3px #3c40434d}.secondary-button{border:1px solid #dadce0;color:var(--brand-ink);background:#fff}.secondary-button:hover{border-color:var(--brand-border);background:var(--brand-soft)}.login-button{width:100%;min-height:48px;margin-top:28px;color:#202124;background:#f9ab00;box-shadow:0 1px 2px #3c40432e}.login-button:hover{background:#e99b00;box-shadow:0 2px 5px #3c404342}.login-button:focus-visible{outline-color:#f9ab0061}.text-button{min-height:38px;cursor:pointer;color:var(--brand-ink);background:transparent;font-size:14px;font-weight:650}.login-panel>.text-button{display:block;margin:18px auto 0;color:#202124}.login-panel>.text-button:hover{color:#000}.recovery-form{display:grid;gap:9px;border-top:1px solid #e8eaed;margin-top:14px;padding-top:18px}.recovery-form label{color:#3c4043;font-size:12px;font-weight:600}.recovery-form input,.reset-panel input{min-height:46px;border:1px solid #c7c9cc;border-radius:6px;padding:0 13px;outline:0;color:#202124;background:#fff}.recovery-form input:focus,.reset-panel input:focus{border:2px solid var(--brand);box-shadow:0 0 0 3px #f9ab001f}.recovery-form p{margin:3px 0 0;color:#5f6368;font-size:12px;line-height:1.45}.reset-page{display:grid;min-height:100vh;place-items:center;padding:24px;background:#f8fafd}.reset-panel{width:min(460px,100%);border:1px solid #dadce0;border-radius:8px;padding:36px;background:#fff;box-shadow:0 8px 28px #3c40431f}.reset-panel .brand{margin-bottom:28px}.reset-panel h1{margin-bottom:10px;font-size:28px;font-weight:500}.reset-panel>p:not(.overline){color:#5f6368;font-size:14px;line-height:1.55}.reset-panel form{display:grid;gap:9px;margin-top:24px}.reset-panel label{margin-top:8px;color:#3c4043;font-size:12px;font-weight:600}.reset-panel .primary-button{margin-top:16px}.reset-panel form p{margin:8px 0 0;color:var(--brand-ink);font-size:12px;line-height:1.5}.form-error{margin:10px 0 0;color:#b3261e;font-size:13px}.login-footer{display:flex;justify-content:center;gap:24px;border-top:1px solid #f1f3f4;padding:22px;color:#80868b;font-size:12px;background:#ffffffb8;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.portal-shell{position:relative;isolation:isolate;min-height:100vh;background:#f8fafd}.app-loading{display:grid;min-height:100vh;place-items:center;color:#5f6368;background:#fff;font-size:14px}.ambient-mesh{position:fixed;z-index:-1;inset:0;width:100%;height:100%;pointer-events:none}.topbar{position:sticky;z-index:10;top:0;display:flex;min-height:68px;align-items:center;justify-content:space-between;border-bottom:1px solid #e2e6ea;padding:0 28px;background:#fffffff5}.topbar-brand,.topbar-actions,.account{display:flex;align-items:center}.topbar-divider{width:1px;height:28px;margin:0 18px;background:#dadce0}.topbar-section{color:#5f6368;font-size:16px}.topbar-clock{display:flex;align-items:center;gap:9px;border:1px solid #e2e6ea;border-radius:6px;padding:8px 15px;color:#b06000;background:var(--brand-soft)}.topbar-clock>div{display:flex;align-items:center;gap:10px;white-space:nowrap}.topbar-clock span{color:#5f6368;font-size:12px;text-transform:capitalize}.topbar-clock .clock-divider{width:1px;height:18px;background:#c9d4e5}.topbar-clock strong{color:#202124;font-size:14px;font-variant-numeric:tabular-nums}.topbar-actions{gap:8px}.account{gap:9px;margin:0 6px;color:#3c4043;font-size:14px}.connected-status{display:inline-flex;align-items:center;gap:7px;white-space:nowrap}.connected-status i{position:relative;width:8px;height:8px;flex:0 0 auto;border-radius:50%;background:#1e8e3e;box-shadow:0 0 #1e8e3e61;animation:connected-pulse 1.8s ease-out infinite}@keyframes connected-pulse{0%{box-shadow:0 0 #1e8e3e6b}65%{box-shadow:0 0 0 7px #1e8e3e00}to{box-shadow:0 0 #1e8e3e00}}.avatar{display:grid;width:36px;height:36px;flex:0 0 auto;place-items:center;border-radius:50%;background:var(--brand-soft-strong);color:var(--brand-ink);font-weight:700}.client-workspace,.admin-workspace{width:min(1120px,calc(100% - 48px));margin:0 auto;padding:48px 0 72px}.welcome-row,.section-heading,.support-strip,.composer-actions,.admin-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px}.welcome-row{margin-bottom:34px}.welcome-row h1,.admin-toolbar h1{margin-bottom:8px;font-size:32px;font-weight:500}.welcome-row>div>p:last-child{margin:0;color:#5f6368}.support-strip{border:1px solid #f6d58a;border-radius:8px;margin-bottom:42px;padding:20px 22px;background:#fffaf0}.support-icon,.ticket-icon{display:grid;flex:0 0 auto;place-items:center;color:#b06000;background:var(--brand-soft-strong)}.support-icon{width:44px;height:44px;border-radius:50%}.support-strip>div:nth-child(2){display:grid;flex:1;gap:4px}.support-strip span{color:#5f6368;font-size:14px}.ticket-notice{display:flex;align-items:center;gap:13px;border:1px solid #a8dab5;border-radius:8px;margin:-18px 0 28px;padding:14px 18px;color:#0d652d;background:#e6f4ea;box-shadow:0 0 22px #34a85329}.ticket-notice>div{display:grid;gap:2px}.ticket-notice span{color:#3c6f4c;font-size:12px}.portal-state{border:1px solid var(--brand-border);border-radius:6px;margin:0 0 22px;padding:12px 14px;color:var(--brand-ink);background:var(--brand-soft);font-size:13px}.portal-state.is-error{border-color:#f3b8b3;color:#8c1d18;background:#fce8e6}.section-heading h2{margin:0;font-size:22px;font-weight:500}.composer,.tickets-section,.admin-table-section,.closed-tickets-section,.admin-clients,.admin-create-client,.admin-ticket-panel,.client-detail,.server-create-panel,.server-overview,.server-detail,.ovh-guide-intro,.guide-steps,.agent-config-guide,.faq-section{border:1px solid #e0e3e7;border-radius:8px;margin-bottom:28px;padding:24px;background:#fff}.admin-ticket-panel{scroll-margin-top:92px}.admin-ticket-panel.ticket-detail-revealed{border-color:#f1c85d;box-shadow:0 0 0 4px #f9ab0024,0 10px 26px #2021241a;animation:ticket-detail-reveal 1.8s ease-out}.admin-ticket-panel:focus{outline:none}.context-reveal{scroll-margin-top:92px;border-color:#f1c85d!important;box-shadow:0 0 0 4px #f9ab0024,0 10px 26px #2021241a;animation:ticket-detail-reveal 1.8s ease-out}.context-reveal:focus{outline:none}@keyframes ticket-detail-reveal{0%{transform:translateY(8px);opacity:.72}30%{transform:translateY(0);opacity:1}to{transform:translateY(0);opacity:1}}.admin-create-client form,.client-edit-form,.store-create-form,.server-create-panel form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;margin-top:20px}.admin-create-client label,.client-edit-form label,.store-create-form label,.server-create-panel label,.admin-ticket-controls label{display:grid;gap:7px;color:#3c4043;font-size:12px;font-weight:600}.admin-create-client input,.client-edit-form input,.store-create-form input,.store-create-form select,.server-create-panel input,.admin-table-section select,.admin-ticket-controls select{min-height:42px;border:1px solid #c7c9cc;border-radius:6px;padding:0 12px;outline:0;color:#202124;background:#fff}.admin-create-client input:focus,.client-edit-form input:focus,.store-create-form input:focus,.store-create-form select:focus,.server-create-panel input:focus,.admin-table-section select:focus,.admin-ticket-controls select:focus{border-color:var(--brand);box-shadow:0 0 0 3px #f9ab001f}.admin-create-client .primary-button{align-self:end;justify-self:start}.client-operator-fields{display:grid;grid-column:1 / -1;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;border:0;border-top:1px solid #e0e3e7;margin:4px 0 0;padding:18px 0 0}.client-operator-fields legend{padding:0 8px 0 0;color:#3c4043;font-size:12px;font-weight:700}.private-access-fields{display:grid;grid-column:1 / -1;gap:12px;border:0;border-top:1px solid #e0e3e7;margin:4px 0 0;padding:18px 0 0}.private-access-fields legend{padding:0 8px 0 0;color:#3c4043;font-size:12px;font-weight:700}.private-access-row{display:grid;grid-template-columns:.9fr 1.4fr 1fr auto;align-items:end;gap:12px}.private-access-row .icon-button{margin-bottom:1px}.private-access-add{justify-self:start}.store-private-access-list{display:grid;gap:8px;border-left:2px solid #f9ab00;margin-top:12px;padding-left:10px}.store-private-access-list>span{color:#7a4f01;font-size:10px;font-weight:800;letter-spacing:0;text-transform:uppercase}.store-private-access-list div{display:grid;gap:2px}.store-private-access-list strong{color:#202124;font-size:12px}.store-private-access-list a{overflow-wrap:anywhere;color:#1a73e8;font-size:12px}.store-private-access-list small{color:#6b7075;font-size:11px}.credential-notice{display:grid;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:22px;border:1px solid #f9ab00;border-radius:8px;margin-bottom:28px;padding:18px 20px;background:#fff8e1}.credential-notice>div:first-child,.client-access-bar>div,.client-access-actions{display:flex;align-items:center;gap:12px}.credential-notice>div:first-child>svg{flex:0 0 auto;color:#a35b00}.credential-notice strong,.credential-notice span{display:block}.credential-notice span{margin-top:3px;color:#6f5b32;font-size:12px}.credential-notice dl{display:flex;gap:22px;margin:0}.credential-notice dl div{display:grid;gap:2px}.credential-notice dt{color:#6f5b32;font-size:10px;font-weight:700;text-transform:uppercase}.credential-notice dd{margin:0;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:13px;font-weight:700}.context-notice{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;position:relative;overflow:hidden;border:1px solid #c6e1ce;border-radius:7px;margin-top:14px;padding:13px 14px;color:#1f4d2d;background:#f1f8f3;animation:contextual-reveal .42s cubic-bezier(.2,.75,.25,1)}.context-notice:after{position:absolute;top:-20%;bottom:-20%;left:-48px;width:28px;transform:skew(-12deg);background:#ffffff9e;content:"";pointer-events:none;animation:notice-sheen .85s .18s ease-out both}.context-notice.is-error{border-color:#f3b8b3;color:#8c1d18;background:#fce8e6}.context-notice.is-info{border-color:#b7cdf4;color:#174ea6;background:#eef4ff}.context-notice-icon{display:grid;width:34px;height:34px;place-items:center;border-radius:50%;color:#137333;background:#d9eadf;animation:status-pulse .65s .18s ease-out}.context-notice.is-error .context-notice-icon{color:#b3261e;background:#f7d7d4}.context-notice.is-info .context-notice-icon{color:#1967d2;background:#dbe7fb}.context-notice strong,.context-notice p{display:block}.context-notice strong{font-size:12px}.context-notice p{margin:3px 0 0;color:currentColor;font-size:11px;line-height:1.5;opacity:.82}.context-notice .icon-button{position:relative;z-index:1;color:currentColor}.client-workspace>.context-notice{margin:0 0 22px;border-left-width:4px;box-shadow:0 5px 18px #20212414}.composer>.context-notice,.ticket-conversation>.context-notice{margin:-2px 0 18px;border-left-width:4px;box-shadow:0 5px 18px #20212414}.reply-form .context-notice{margin:0 0 4px}.client-workspace .context-notice strong{font-size:14px}.client-workspace .context-notice p{font-size:12px}.credential-notice.is-contextual{margin:14px 0 0;animation:contextual-reveal .42s cubic-bezier(.2,.75,.25,1)}@keyframes contextual-reveal{0%{transform:translateY(-7px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes status-pulse{0%{box-shadow:0 0 #18803847;transform:scale(.82)}70%{box-shadow:0 0 0 8px #18803800;transform:scale(1.04)}to{box-shadow:none;transform:scale(1)}}@keyframes notice-sheen{0%{left:-48px}to{left:calc(100% + 48px)}}.danger-button{display:inline-flex;min-height:42px;align-items:center;justify-content:center;gap:8px;border:1px solid #d93025;border-radius:6px;padding:0 16px;color:#b3261e;background:#fff;font:inherit;font-size:13px;font-weight:600;cursor:pointer}.danger-button:hover{background:#fce8e6}.admin-ticket-controls{display:flex;align-items:end;justify-content:space-between;gap:18px;border-top:1px solid #e8eaed;padding:18px 0 2px}.ticket-status-control{display:grid;min-width:240px;gap:7px}.control-label-with-help{display:flex;min-height:28px;align-items:center;gap:7px}.control-label-with-help label{color:#3c4043;font-size:12px;font-weight:600}.ticket-status-control select{width:100%}.admin-ticket-controls label{min-width:240px}.admin-ticket-controls>span{color:#5f6368;font-size:13px}.message-thread .internal-message{justify-self:start;border-style:dashed;background:#f1f3f4}.message-thread .internal-message small{display:inline-block;margin-top:9px;color:#5f6368;font-size:11px;font-weight:700;text-transform:uppercase}.table-action{display:inline-grid;margin-left:8px;vertical-align:middle}.composer .section-heading{margin-bottom:24px}.composer-timestamp{display:flex;align-items:center;width:-moz-fit-content;width:fit-content;gap:9px;margin:11px 0 0;border-left:3px solid var(--brand);border-radius:4px;padding:9px 12px;color:var(--brand-ink);background:var(--brand-soft);font-size:14px;font-weight:650;box-shadow:0 1px 2px #f9ab0029}.composer-timestamp svg{flex:0 0 auto;color:#b06000}.field-label{margin-bottom:8px;color:#3c4043;font-size:13px;font-weight:600}.department-selector{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.department-selector button{display:inline-flex;min-height:44px;align-items:center;justify-content:center;gap:8px;border:1px solid #dadce0;border-radius:6px;padding:0 10px;cursor:pointer;color:#3c4043;background:#fff;font-size:13px;font-weight:600}.department-selector button:hover{border-color:var(--brand-border);color:var(--brand-ink);background:var(--brand-soft)}.department-selector button.selected{border-color:var(--brand);color:var(--brand-ink);background:var(--brand-soft-strong);box-shadow:inset 0 0 0 1px var(--brand)}.composer input,.composer textarea{width:100%;border:1px solid #c7c9cc;border-radius:6px;outline:0;color:#202124;background:#fff}.composer input{height:48px;padding:0 14px}.composer textarea{resize:vertical;padding:13px 14px;line-height:1.5}.composer input:focus,.composer textarea:focus{border:2px solid #f9ab00;box-shadow:0 0 0 3px #f9ab001f}.composer label:not(:first-child){margin-top:20px}.composer-actions{align-items:flex-end;margin-top:22px}.composer-actions span{color:#80868b;font-size:12px}.visually-hidden{position:absolute!important;width:1px!important;height:1px!important;overflow:hidden!important;clip:rect(0 0 0 0)!important;clip-path:inset(50%)!important;white-space:nowrap!important}.attachment-label{display:block;margin-top:20px}.attachment-picker{display:flex;width:100%;min-height:72px;align-items:center;gap:13px;border:1px dashed var(--brand-border);border-radius:6px;padding:13px 15px;cursor:pointer;color:var(--brand-ink);background:#fffaf0;text-align:left}.attachment-picker:hover{border-color:var(--brand);background:var(--brand-soft)}.attachment-picker.compact{min-height:54px;padding:9px 12px}.attachment-picker>span,.attachment-preview>div{display:grid;min-width:0;gap:3px}.attachment-picker strong,.attachment-preview strong{overflow:hidden;color:#202124;font-size:13px;text-overflow:ellipsis;white-space:nowrap}.attachment-picker small,.attachment-preview span{color:#5f6368;font-size:12px}.attachment-preview{display:grid;grid-template-columns:56px minmax(0,1fr) 40px;min-height:72px;align-items:center;gap:13px;border:1px solid var(--brand-border);border-radius:6px;padding:8px 10px;background:#fffaf0}.attachment-preview>img{width:56px;height:54px;border-radius:5px;-o-object-fit:cover;object-fit:cover}.attachment-preview>svg{width:34px;height:34px;margin:0 11px;color:var(--brand-ink)}.attachment-add-more{justify-self:start;margin-top:8px}.pending-attachments{display:grid;gap:6px;margin-top:8px}.pending-attachments>div{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:9px;border:1px solid #e3e7ea;border-radius:6px;padding:8px 10px;background:#fff}.pending-attachments>div>svg{color:#5f6368}.pending-attachments span{display:grid;min-width:0;gap:2px}.pending-attachments strong,.pending-attachments small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pending-attachments strong{color:#202124;font-size:12px}.pending-attachments small{color:#6b7075;font-size:11px}.attachment-error{margin:7px 0 0;color:#b3261e;font-size:12px}.ticket-attachment{display:inline-flex;width:-moz-fit-content;width:fit-content;align-items:center;gap:8px;margin-top:6px;color:var(--brand-ink);font-size:12px;text-decoration:none}button.ticket-attachment,button.ticket-file-link{border:0;background:transparent;color:inherit;font:inherit;padding:0;text-align:left;cursor:pointer}.ticket-attachment img{width:34px;height:34px;border:1px solid #dadce0;border-radius:4px;-o-object-fit:cover;object-fit:cover}.ticket-attachment span{display:inline-flex;align-items:center;gap:4px;color:var(--brand-ink)}.ticket-history-meta{display:flex;flex-wrap:wrap;align-items:center;gap:8px 18px;margin:4px 0 2px;color:#5f6368;font-size:12px;line-height:1.45}.ticket-history-meta span{display:inline-flex}.tickets-section>.section-heading,.admin-table-section>.section-heading,.admin-clients>.section-heading{margin-bottom:16px}.search-button{border:1px solid #dadce0}.client-ticket-list{border-top:1px solid #e8eaed}.client-ticket-list article{display:flex;min-height:92px;align-items:center;justify-content:space-between;gap:24px;border-bottom:1px solid #e8eaed;padding:16px 4px}.ticket-main,.ticket-meta{display:flex;align-items:center;gap:14px}.ticket-icon{width:42px;height:42px;border-radius:8px}.ticket-main>div:last-child{display:grid;gap:3px}.ticket-main span,.ticket-main small{color:#80868b;font-size:12px}.ticket-main strong{font-size:15px;font-weight:600}.ticket-main .response-time{display:inline-flex;align-items:center;gap:5px;margin-top:4px;color:var(--brand-ink);font-weight:600}.status-chip,.priority-chip{display:inline-flex;align-items:center;border-radius:999px;padding:5px 10px;color:var(--brand-ink);background:var(--brand-soft);font-size:12px;font-weight:650}.status-chip:before{width:7px;height:7px;border-radius:50%;content:""}.status-chip.is-open{color:#0d652d;background:#e6f4ea;box-shadow:0 0 15px #34a85333}.status-chip.is-open:before{background:#34a853;box-shadow:0 0 8px #34a853cc}.status-chip.has-response{color:var(--brand-ink);background:var(--brand-soft-strong);box-shadow:0 0 15px #f9ab0038}.status-chip.has-response:before{background:var(--brand);box-shadow:0 0 8px #f9ab00c7}.status-chip.is-resolved{color:#3c4043;background:#f1f3f4;box-shadow:none}.status-chip.is-resolved:before{background:#80868b}.ticket-status-chip{display:inline-flex;min-width:122px;align-items:center;justify-content:center;border:1px solid transparent;border-radius:6px;padding:6px 9px;font-size:11px;font-weight:700;line-height:1.2;white-space:nowrap}.ticket-status-chip:before{width:7px;height:7px;border-radius:50%;margin-right:7px;content:""}.ticket-status-chip.is-new{border-color:#c9d4e5;color:#174ea6;background:#e8f0fe}.ticket-status-chip.is-new:before{background:#1a73e8}.ticket-status-chip.is-review,.ticket-status-chip.is-waiting-team{border-color:#c8e7ef;color:#0b566d;background:#e5f6fb}.ticket-status-chip.is-review:before,.ticket-status-chip.is-waiting-team:before{background:#12a4c3}.ticket-status-chip.is-waiting-client{border-color:#f9d785;color:#7a4f01;background:#fff4d6;box-shadow:0 0 0 3px #f9ab001f}.ticket-status-chip.is-waiting-client:before{background:#f9ab00;box-shadow:0 0 #f9ab0073;animation:waiting-client-pulse 1.7s ease-out infinite}.ticket-status-chip.is-resolved{border-color:#b7dfbd;color:#137333;background:#e6f4ea}.ticket-status-chip.is-resolved:before{background:#34a853}.ticket-status-chip.is-closed{border-color:#dadce0;color:#5f6368;background:#f1f3f4}.ticket-status-chip.is-closed:before{background:#80868b}.ticket-status-chip.is-reopened{border-color:#f2b8b5;color:#b3261e;background:#fce8e6}.ticket-status-chip.is-reopened:before{background:#d93025}.ticket-status-chip.is-neutral{border-color:#dadce0;color:#5f6368;background:#f8f9fa}.ticket-status-chip.is-neutral:before{background:#80868b}@keyframes waiting-client-pulse{70%{box-shadow:0 0 0 7px #f9ab0000}to{box-shadow:0 0 #f9ab0000}}.ticket-conversation{border:1px solid #e0e3e7;border-radius:8px;margin-bottom:28px;padding:24px;background:#fff}.ticket-conversation>.section-heading{margin-bottom:18px}.message-thread{display:grid;gap:12px;border-top:1px solid #e8eaed;padding:20px 0}.message-thread article{width:min(720px,88%);border:1px solid #e0e3e7;border-radius:6px;padding:14px 16px;background:#fff}.message-thread .staff-message{justify-self:start;border-color:var(--brand-border);background:var(--brand-soft)}.message-thread .customer-message{justify-self:end;border-color:#aecbfa;background:#e8f0fe}.message-thread article>div{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:8px}.message-author-line,.message-meta-line{display:inline-flex;align-items:center;gap:8px}.message-author-line small,.message-meta-line small{color:#80868b;font-size:10px;font-weight:600}.message-thread strong{font-size:13px}.message-thread time{color:#80868b;font-size:11px}.message-thread .message-received-time{display:inline-flex;align-items:center;min-height:24px;padding:4px 8px;border:1px solid #d7e3f5;border-radius:4px;color:#174ea6;background:#f3f8ff;font-size:11px;font-weight:700}.message-thread p{margin:0;color:#3c4043;font-size:14px;line-height:1.55;white-space:pre-wrap}.message-actions{display:flex;justify-content:flex-end;gap:4px;margin-top:10px}.message-actions .icon-button{width:30px;height:30px;border:1px solid #dadce0;color:#5f6368;background:#ffffffb8}.message-actions .icon-button:hover{color:var(--brand-ink);border-color:var(--brand-border);background:#fff}.message-actions .icon-button.danger:hover{color:#b3261e;border-color:#f2b8b5}.message-edit-box{display:grid;gap:9px}.message-edit-box textarea{width:100%;resize:vertical;border:1px solid var(--brand);border-radius:6px;padding:10px 12px;outline:0;color:#202124;background:#fff;font:inherit;line-height:1.5}.message-edit-actions{display:flex;align-items:center;justify-content:flex-end;gap:8px}.message-thread a,.message-thread .ticket-file-link{display:inline-flex;align-items:center;gap:6px;margin-top:10px;padding:8px 10px;border:1px solid #dadce0;border-radius:5px;background:#ffffffb8;color:var(--brand-ink);font-size:12px;text-decoration:none}.message-thread .ticket-file-link:hover{border-color:var(--brand-border);background:#fff}.ticket-file-link{overflow-wrap:anywhere}.ticket-file-admin-row{display:flex;align-items:center;gap:7px;margin-top:10px}.ticket-file-admin-row .ticket-file-link{margin-top:0}.ticket-file-admin-row .icon-button{width:32px;height:32px;border:1px solid #dadce0;color:#5f6368;background:#fff}.ticket-file-admin-row .icon-button.danger:hover{border-color:#f2b8b5;color:#b3261e}.reply-form{display:grid;gap:9px;border-top:1px solid #e8eaed;padding-top:18px}.reply-visibility-toggle{display:inline-grid;grid-template-columns:repeat(2,auto);justify-self:start;overflow:hidden;border:1px solid #c7c9cc;border-radius:7px;margin-bottom:4px;background:#fff}.reply-visibility-toggle button{display:inline-flex;min-height:38px;align-items:center;gap:7px;border:0;border-right:1px solid #d8dade;padding:0 13px;color:#5f6368;background:transparent;font-size:12px;font-weight:600;cursor:pointer}.reply-visibility-toggle button:last-child{border-right:0}.reply-visibility-toggle button:first-child.active{color:#7a4f01;background:#fef7e0}.reply-visibility-toggle button:last-child.active{color:#202124;background:#e8eaed}.reply-visibility-toggle button:focus-visible{position:relative;z-index:1;outline:2px solid var(--brand);outline-offset:-2px}.reply-form label{color:#3c4043;font-size:13px;font-weight:600}.reply-form textarea{width:100%;resize:vertical;border:1px solid #c7c9cc;border-radius:6px;padding:12px 14px;outline:0;color:#202124;background:#fff;line-height:1.5}.reply-form textarea:focus{border:2px solid var(--brand);box-shadow:0 0 0 3px #f9ab001f}.reply-form textarea.is-published{border-color:#dadce0;color:#5f6368;background:#f1f3f4}.reply-form textarea.is-published:focus{color:#202124;background:#fff}.reply-form .primary-button{justify-self:end;margin-top:5px}.admin-shell{display:grid;min-height:100vh;grid-template-columns:245px 1fr;background:#f8fafd}.admin-main{min-width:0}.admin-topbar{position:sticky;z-index:20;top:0;min-height:68px;border-bottom:1px solid #e0e3e7;background:#fffffff5;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.admin-topbar-inner{display:flex;width:min(1180px,calc(100% - 48px));min-height:68px;align-items:center;justify-content:space-between;gap:24px;margin:0 auto}.admin-topbar-title{display:grid;gap:2px}.admin-topbar-title span{color:#80868b;font-size:11px;font-weight:700;text-transform:uppercase}.admin-topbar-title strong{color:#202124;font-size:15px}.admin-clock{box-shadow:0 4px 12px #b0600014}.admin-topbar-actions{display:flex;align-items:center;gap:10px}.night-mode-toggle{color:#5f6368;background:#f5f7f9}.admin-shell.is-night{color-scheme:dark;background:#101418}.admin-shell.is-night .admin-main,.admin-shell.is-night .admin-workspace{background:#101418}.admin-shell.is-night .admin-sidebar,.admin-shell.is-night .admin-topbar{border-color:#2d3741;background:#141a20f7}.admin-shell.is-night .admin-sidebar nav button,.admin-shell.is-night .admin-sidebar .brand,.admin-shell.is-night .admin-topbar-title strong,.admin-shell.is-night .admin-topbar-title span{color:#e8edf2}.admin-shell.is-night .admin-sidebar nav button:hover,.admin-shell.is-night .admin-sidebar nav button.active{color:#ffe09a;background:#3f3211}.admin-shell.is-night .admin-workspace :is(h1,h2,h3,h4,strong,label,legend,th,dt){color:#edf2f7}.admin-shell.is-night .admin-workspace :is(p,span,small,td,dd){color:#b7c1cb}.admin-shell.is-night .admin-workspace :is(.metric-card,.dashboard-card,.dashboard-summary-card,.ticket-summary,.ticket-detail,.admin-create-client,.admin-clients,.client-detail,.client-ticket-history,.client-stores,.admin-user-panel,.radar-panel,.project-intro,.project-area,.database-backup-panel,.knowledge-panel,.server-overview,.server-create-panel,.server-detail,.context-notice,.credential-notice){border-color:#303b46;background:#182029}.admin-shell.is-night :is(input,textarea,select){border-color:#3b4652;color:#edf2f7;background:#111820}.admin-shell.is-night :is(input,textarea,select)::-moz-placeholder{color:#8090a0}.admin-shell.is-night :is(input,textarea,select)::placeholder{color:#8090a0}.admin-shell.is-night .night-mode-toggle,.admin-shell.is-night .icon-button{border-color:#3c4855;color:#f6cd65;background:#202a34}.admin-shell.is-night .admin-clock,.admin-shell.is-night .live-clock{border-color:#3c4855;color:#edf2f7;background:#202a34;box-shadow:none}.admin-shell.is-night .global-customer-alert{border-color:#b98500;color:#fff0c4;background:#2b2518}.admin-sidebar{position:sticky;top:0;display:flex;height:100vh;flex-direction:column;border-right:1px solid #e0e3e7;padding:22px 16px;background:#fff}.admin-sidebar .brand{margin:0 10px 28px}.admin-sidebar nav{display:grid;gap:4px}.admin-sidebar nav button{display:flex;min-height:44px;align-items:center;gap:13px;border-radius:6px;padding:0 14px;cursor:pointer;color:#5f6368;background:transparent;text-align:left}.admin-sidebar nav button:hover,.admin-sidebar nav button.active{color:var(--brand-ink);background:var(--brand-soft-strong)}.minimedia-profile-logo{display:grid;width:112px;margin:0 0 7px}.telegram-panel{display:grid;gap:22px}.telegram-hero,.telegram-link-notice,.telegram-setup-card,.telegram-console-card,.telegram-ai-card,.telegram-guide-card{display:flex;align-items:center;justify-content:space-between;gap:24px;border:1px solid #dbe4ec;border-radius:8px;padding:26px;background:#fff}.telegram-hero h1,.telegram-link-notice h2,.telegram-setup-card h2{margin:4px 0 8px}.telegram-hero p:not(.overline),.telegram-link-notice p:not(.overline){max-width:660px;margin:0;color:#697784}.telegram-status{display:inline-flex;flex:0 0 auto;align-items:center;gap:8px;border-radius:999px;padding:9px 12px;color:#49606e;background:#eef3f6;font-size:12px;font-weight:700}.telegram-status i{width:8px;height:8px;border-radius:50%;background:#8c9aa4}.telegram-status.is-ready{color:#17633f;background:#e4f5eb}.telegram-status.is-ready i{background:#21a365}.telegram-status.is-pending{color:#805f09;background:#fff5d8}.telegram-status.is-pending i{background:#d49a09}.telegram-hero-actions{display:flex;flex:0 0 auto;align-items:center;gap:10px}.telegram-link-notice{border-color:#dfbd65;background:#fffaf0}.telegram-link-notice code{display:inline-block;margin-top:12px;border:1px dashed #bd8b13;border-radius:5px;padding:8px 10px;color:#5f4507;background:#fff;font-size:14px}.telegram-setup-card dl{display:grid;grid-template-columns:repeat(3,minmax(160px,1fr));gap:18px;margin:18px 0 0}.telegram-setup-card dt{color:#737f89;font-size:11px;font-weight:700;text-transform:uppercase}.telegram-setup-card dd{margin:5px 0 0;color:#26343f;font-size:13px}.telegram-setup-card code{display:inline-block;max-width:330px;overflow:hidden;text-overflow:ellipsis;vertical-align:bottom;white-space:nowrap}.telegram-console-card{display:grid;gap:20px;border:1px solid #dfe5ea;border-radius:6px;padding:22px;background:#fff}.telegram-console-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:18px}.telegram-console-heading h2{margin:4px 0 6px}.telegram-console-heading p:not(.overline){max-width:680px;margin:0;color:#697784}.telegram-console-heading>span{flex:0 0 auto;padding:6px 9px;border:1px solid #a8dab5;border-radius:999px;color:#17633f;background:#e4f5eb;font-size:11px;font-weight:800}.telegram-console-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.telegram-console-grid article{padding:15px;border:1px solid #e0e7ec;border-radius:5px;background:#f8fafc}.telegram-console-grid strong{color:#26343f;font-size:13px}.telegram-console-grid p{margin:6px 0 0;color:#63727e;font-size:12px;line-height:1.5}.telegram-command-list{display:flex;flex-wrap:wrap;gap:8px;padding-top:2px}.telegram-command-list code{padding:7px 9px;border:1px solid #d7e1e9;border-radius:4px;color:#174ea6;background:#f3f8ff;font-size:12px}.telegram-ai-card,.telegram-guide-card{display:grid;gap:0;border:1px solid #dfe5ea;border-radius:6px;padding:22px;background:#fff}.telegram-ai-card .section-heading{margin-bottom:18px}.telegram-ai-card .section-heading p:not(.overline){max-width:620px;margin:5px 0 0;color:#697784}.telegram-ai-form{display:grid;grid-template-columns:minmax(150px,.7fr) minmax(260px,1.8fr) minmax(210px,1fr) auto;align-items:end;gap:14px}.telegram-ai-form label{display:grid;gap:7px;color:#3c4b57;font-size:12px;font-weight:700}.telegram-ai-form :is(input:not([type=checkbox]),select){min-height:42px;border:1px solid #cbd5de;border-radius:5px;padding:0 11px;color:#26343f;background:#fff;font:inherit}.telegram-ai-toggle{grid-template-columns:auto 1fr;align-items:center;min-height:42px;padding:0 10px;border:1px solid #d7e0e7;border-radius:5px;background:#f7f9fb}.telegram-ai-toggle input{accent-color:var(--brand)}.telegram-ai-toggle small{color:#697784;font-size:11px;font-weight:500}.telegram-ai-behavior{display:grid;grid-column:1 / -1;gap:14px;margin-top:4px;padding-top:18px;border-top:1px solid #e1e7eb}.telegram-ai-behavior h3{margin:4px 0 5px;color:#26343f;font-size:16px}.telegram-ai-behavior p:not(.overline){max-width:720px;margin:0;color:#697784;font-size:13px}.telegram-ai-behavior textarea{min-height:118px;resize:vertical;border:1px solid #cbd5de;border-radius:5px;padding:11px;color:#26343f;background:#fff;font:inherit;line-height:1.5}.telegram-ai-behavior-options{display:grid;grid-template-columns:minmax(230px,.8fr) minmax(300px,1.3fr);gap:14px}.telegram-ai-actions{display:flex;grid-column:1 / -1;justify-content:flex-end}.telegram-guide-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:18px}.telegram-guide-heading h2{margin:4px 0 6px}.telegram-guide-heading p:not(.overline){margin:0;color:#697784}.telegram-guide-heading>span{flex:0 0 auto;padding:6px 9px;border:1px solid #e6c66e;border-radius:999px;color:#805f09;background:#fff8e2;font-size:11px;font-weight:800}.telegram-guide-flow{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));margin:21px 0 0;padding:0;list-style:none;border-top:1px solid #e2e7eb;border-left:1px solid #e2e7eb}.telegram-guide-flow li{display:grid;grid-template-columns:auto 22px minmax(0,1fr);align-items:start;gap:10px;min-height:112px;padding:18px;border-right:1px solid #e2e7eb;border-bottom:1px solid #e2e7eb;color:#b97900}.telegram-guide-step{padding-top:2px;color:#a0abb4;font-size:11px;font-weight:800}.telegram-guide-flow strong{display:block;color:#26343f;font-size:13px}.telegram-guide-flow p{margin:5px 0 0;color:#63727e;font-size:12px;line-height:1.5}.telegram-guide-card code{padding:2px 5px;border-radius:3px;color:#174ea6;background:#edf4ff}.admin-shell.is-night :is(.telegram-hero,.telegram-link-notice,.telegram-setup-card,.telegram-console-card,.telegram-ai-card,.telegram-guide-card){border-color:#34414d;background:#172029}.admin-shell.is-night .telegram-link-notice{border-color:#80621d;background:#2a2519}.admin-shell.is-night .telegram-link-notice code{border-color:#9b7418;color:#ffe09a;background:#111920}.admin-shell.is-night .telegram-ai-card .section-heading p:not(.overline),.admin-shell.is-night .telegram-ai-toggle small,.admin-shell.is-night .telegram-guide-card{color:#b7c3ce}.admin-shell.is-night .telegram-guide-heading p:not(.overline),.admin-shell.is-night .telegram-guide-flow p{color:#aebbc5}.admin-shell.is-night .telegram-guide-heading>span{border-color:#80621d;color:#ffe09a;background:#2a2519}.admin-shell.is-night .telegram-console-heading p:not(.overline),.admin-shell.is-night .telegram-console-grid p{color:#aebbc5}.admin-shell.is-night .telegram-console-heading>span{border-color:#287653;color:#a6e5bf;background:#173326}.admin-shell.is-night .telegram-console-grid article{border-color:#34414d;background:#111920}.admin-shell.is-night .telegram-console-grid strong{color:#e2e8ee}.admin-shell.is-night .telegram-command-list code{border-color:#394a58;color:#b8d6ff;background:#111920}.admin-shell.is-night .telegram-guide-flow,.admin-shell.is-night .telegram-guide-flow li{border-color:#34414d}.admin-shell.is-night .telegram-guide-flow strong{color:#e2e8ee}.admin-shell.is-night .telegram-ai-form :is(input:not([type=checkbox]),select){border-color:#475765;color:#e2e8ee;background:#111920}.admin-shell.is-night .telegram-ai-behavior{border-color:#34414d}.admin-shell.is-night .telegram-ai-behavior h3{color:#e2e8ee}.admin-shell.is-night .telegram-ai-behavior p:not(.overline){color:#b7c3ce}.admin-shell.is-night .telegram-ai-behavior textarea{border-color:#475765;color:#e2e8ee;background:#111920}.admin-shell.is-night .telegram-ai-toggle{border-color:#475765;background:#111920}.admin-shell.is-night .telegram-guide-card code{color:#d6e7ff;background:#263542}.admin-shell.is-night .telegram-status.is-ready{color:#a6e5bf;background:#173326}.admin-shell.is-night .telegram-status.is-pending{color:#ffe09a;background:#403315}@media(max-width:720px){.telegram-hero,.telegram-link-notice,.telegram-hero-actions{align-items:stretch;flex-direction:column}.telegram-setup-card dl,.telegram-ai-form,.telegram-ai-behavior-options{grid-template-columns:1fr}.telegram-console-heading{align-items:flex-start;flex-direction:column}.telegram-console-grid{grid-template-columns:1fr}.telegram-guide-heading{align-items:flex-start;flex-direction:column}.telegram-guide-flow{grid-template-columns:1fr}}.minimedia-profile-logo img{grid-area:1 / 1;display:block;width:100%;height:auto;mix-blend-mode:multiply}.minimedia-sidebar-logo-night,.admin-shell.is-night .minimedia-sidebar-logo-day{display:none!important}.admin-shell.is-night .minimedia-sidebar-logo-night{display:block!important;mix-blend-mode:screen}.admin-profile{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;border-top:1px solid #e8eaed;margin-top:auto;padding:18px 4px 0}.admin-profile>div:nth-child(2){display:grid;gap:2px;min-width:0}.admin-profile strong{font-size:13px}.admin-profile span{color:#80868b;font-size:11px}.admin-workspace{width:min(1180px,calc(100% - 48px));padding-top:32px}.admin-toolbar{margin-bottom:28px}.client-list-actions{display:flex;align-items:center;gap:10px}.admin-search-field{display:grid;width:min(390px,38vw);min-height:42px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:9px;border:1px solid #c7c9cc;border-radius:7px;padding:0 8px 0 12px;color:#6b7075;background:#fff}.admin-search-field:focus-within{border-color:var(--brand);box-shadow:0 0 0 3px #f9ab001f}.admin-search-field input{width:100%;min-width:0;border:0;outline:0;color:#202124;background:transparent;font-size:13px}.admin-search-field input::-moz-placeholder{color:#9aa0a6}.admin-search-field input::placeholder{color:#9aa0a6}.admin-search-field>button{display:inline-grid;width:28px;height:28px;place-items:center;border-radius:50%;color:#6b7075;background:transparent;cursor:pointer}.admin-search-field>button:hover{color:#202124;background:#f1f3f4}.metric-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:28px}.metric-grid article{display:grid;grid-template-columns:auto 1fr;align-items:center;gap:4px 12px;border:1px solid #e0e3e7;border-radius:8px;padding:20px;background:#fff}.metric-grid svg{grid-row:1 / span 3;color:#b06000}.metric-grid span,.metric-grid small{color:#5f6368;font-size:12px}.metric-grid strong{font-size:25px;font-weight:500}.incident-radar{border:1px solid #e0e3e7;border-radius:8px;padding:24px;background:#fff}.incident-radar .section-heading{align-items:flex-start}.incident-radar h1{margin:0;font-size:28px;font-weight:500}.radar-intro{margin:8px 0 0;color:#6b7075;font-size:13px}.radar-summary{display:grid;min-width:114px;justify-items:end;gap:1px;text-align:right}.radar-summary strong{color:#a35b00;font-size:30px;font-weight:500;line-height:1}.radar-summary span,.radar-summary small{color:#6b7075;font-size:11px}.radar-summary small{margin-top:5px;color:#b3261e;font-weight:700}.incident-radar-board{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px 52px;position:relative;min-height:560px;margin-top:26px;padding:24px;border:1px solid #edf0f2;background:#fcfcfd}.incident-radar-board:before,.incident-radar-board:after{position:absolute;z-index:0;background:#e2e6e9;content:""}.incident-radar-board:before{top:50%;right:12%;left:12%;height:1px}.incident-radar-board:after{top:11%;bottom:11%;left:50%;width:1px}.radar-center{display:grid;z-index:2;position:absolute;top:50%;left:50%;width:132px;height:132px;align-content:center;justify-items:center;gap:5px;border:2px solid #f0aa18;border-radius:50%;color:#7a4f01;background:#fffdf5;text-align:center;transform:translate(-50%,-50%)}.radar-center svg{color:#b06000}.radar-center strong{color:#202124;font-size:14px}.radar-center span{color:#6b7075;font-size:11px}.radar-cluster{z-index:1;min-width:0;border:1px solid #e3e7ea;border-radius:8px;padding:14px;background:#fff}.radar-cluster>header{display:flex;align-items:center;gap:9px;border-bottom:1px solid #f0f2f4;padding-bottom:10px}.radar-cluster header>div{display:grid;gap:2px}.radar-cluster header strong{color:#202124;font-size:13px}.radar-cluster header small{color:#6b7075;font-size:11px}.radar-cluster-dot{width:10px;height:10px;flex:0 0 auto;border-radius:50%}.radar-cluster-dot.is-new{background:#d68400}.radar-cluster-dot.is-review,.radar-cluster-dot.is-waiting-team,.radar-cluster-dot.is-reopened{background:#1967d2}.radar-cluster-dot.is-waiting-client{background:#b06000}.radar-ticket-nodes{display:grid;gap:8px;max-height:190px;margin-top:12px;overflow:auto}.radar-ticket-node{display:grid;min-width:0;gap:5px;border:1px solid #e3e7ea;border-left:4px solid #188038;border-radius:6px;padding:10px;color:#202124;background:#fff;text-align:left;cursor:pointer}.radar-ticket-node:hover{border-color:#f0aa18;background:#fffdf5;box-shadow:0 2px 8px #20212417}.radar-ticket-node.priority-medium{border-left-color:#1967d2}.radar-ticket-node.priority-high,.radar-ticket-node.priority-urgent{border-left-color:#b3261e}.radar-node-topline{display:flex;align-items:center;justify-content:space-between;gap:8px}.radar-node-topline b{color:#5f6368;font-size:10px;letter-spacing:.03em}.radar-node-topline i,.radar-legend i{display:inline-block;width:8px;height:8px;flex:0 0 auto;border-radius:50%;background:#188038}.radar-ticket-node.priority-medium .radar-node-topline i,.radar-legend .priority-medium{background:#1967d2}.radar-ticket-node.priority-high .radar-node-topline i,.radar-ticket-node.priority-urgent .radar-node-topline i,.radar-legend .priority-high{background:#b3261e}.radar-ticket-node>strong,.radar-ticket-node>small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.radar-ticket-node>strong{font-size:12px}.radar-ticket-node>small,.radar-empty{color:#6b7075;font-size:11px}.radar-empty{margin:16px 0}.radar-legend{display:flex;flex-wrap:wrap;gap:12px 20px;margin-top:16px;color:#6b7075;font-size:11px}.radar-legend span{display:inline-flex;align-items:center;gap:6px}.open-tickets-section{border-color:#f3d27d;box-shadow:0 8px 28px #f9ab001f}.open-tickets-section>.section-heading h2{color:#7a4f01}.open-tickets-section>.section-heading:after{width:10px;height:10px;border-radius:50%;box-shadow:0 0 #f9ab007a;background:var(--brand);content:"";animation:open-tickets-pulse 1.8s ease-out infinite}@keyframes open-tickets-pulse{70%{box-shadow:0 0 0 8px #f9ab0000}to{box-shadow:0 0 #f9ab0000}}.closed-tickets-section>.section-heading{margin-bottom:14px}.closed-tickets-section>.section-heading>span{color:#80868b;font-size:12px}.closed-ticket-list{display:grid;border-top:1px solid #e8eaed}.closed-ticket-row{display:grid;width:100%;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:20px;border:0;border-bottom:1px solid #e8eaed;padding:14px 4px;color:#202124;background:transparent;cursor:pointer;text-align:left}.closed-ticket-row:hover{background:#f8f9fa}.closed-ticket-copy{display:grid;min-width:0;gap:4px}.closed-ticket-copy>span{overflow:hidden;color:#80868b;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.closed-ticket-copy strong{overflow:hidden;font-size:14px;font-weight:650;text-overflow:ellipsis;white-space:nowrap}.closed-ticket-meta{display:flex;align-items:center;gap:12px}.closed-ticket-meta time{color:#80868b;font-size:11px;white-space:nowrap}.closed-ticket-meta>svg{color:#80868b}.closed-tickets-empty{margin:0;color:#80868b;font-size:14px}.table-wrap{overflow-x:auto}table{width:100%;min-width:760px;border-collapse:collapse}th,td{border-bottom:1px solid #e8eaed;padding:14px 12px;text-align:left;vertical-align:middle}th{color:#5f6368;font-size:11px;font-weight:700;text-transform:uppercase}th small{color:#80868b;font-size:9px;font-weight:600;letter-spacing:0;text-transform:none}td{font-size:13px}td span:not(.priority-chip):not(.ticket-status-chip){display:block;margin-top:3px;color:#80868b;font-size:11px}.table-actions{display:inline-flex;align-items:center;gap:8px}.toggle-row{display:flex;align-items:center;flex-direction:row;gap:10px;min-height:42px;color:#202124;font-weight:700}.toggle-row input{width:18px;height:18px;accent-color:#f9ab00}.admin-user-form form{align-items:end}.ticket-client-cell{display:grid;min-width:0;gap:5px}.ticket-order-note{display:block;margin-top:5px;color:#6b7075;font-size:12px}.ticket-activity-cell{min-width:180px}.ticket-activity-cell time,.ticket-activity-cell small{display:block}.ticket-activity-cell time{color:#202124;font-size:12px;font-weight:700}.ticket-activity-cell small{margin-top:4px;color:#6b7075;font-size:11px}.ticket-client-heading{display:flex;align-items:center;gap:8px}.ticket-client-heading strong{overflow:hidden;color:#202124;font-size:15px;font-weight:700;text-overflow:ellipsis;white-space:nowrap}.ticket-client-heading .client-presence{flex:0 0 auto}.ticket-client-summary{display:flex;align-items:center;gap:10px}.ticket-client-summary strong{color:#202124;font-size:15px}.tone-neutral{color:#3c4043;background:#f1f3f4}.tone-blue{color:#174ea6;background:#e8f0fe}.tone-green{color:#137333;background:#e6f4ea}.tone-amber{color:#7a4f01;background:#fef7e0}.tone-red{color:#a50e0e;background:#fce8e6}.client-directory{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px}.admin-clients>.section-heading>span{color:#6b7075;font-size:12px}.empty-client-search{display:grid;grid-column:1 / -1;min-height:190px;place-items:center;align-content:center;gap:7px;border:1px dashed #c7c9cc;border-radius:8px;padding:28px;color:#6b7075;text-align:center}.empty-client-search svg{color:#a35b00}.empty-client-search strong{color:#3c4043;font-size:14px}.empty-client-search span{font-size:12px}.empty-client-search .text-button{margin-top:4px}.client-directory .client-card{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;border:1px solid #e8eaed;border-radius:8px;padding:14px;color:inherit;background:#fff;text-align:left;cursor:pointer}.client-directory .client-card:hover,.client-directory .client-card.is-selected{border-color:#f9ab00;background:#fffdf7}.client-directory .client-card>div:nth-child(2){display:grid;min-width:0;gap:3px}.client-directory strong{overflow:hidden;font-size:13px;text-overflow:ellipsis;white-space:nowrap}.client-directory span,.client-directory small{color:#80868b;font-size:11px}.client-card-meta{display:grid;justify-items:end;gap:5px}.client-presence{display:inline-flex!important;width:-moz-fit-content;width:fit-content;align-items:center;gap:6px;border-radius:999px;margin:0!important;padding:4px 8px;font-size:10px!important;font-weight:700;white-space:nowrap}.client-presence i{width:7px;height:7px;flex:0 0 auto;border-radius:50%;background:currentColor}.client-presence.is-online{color:#137333!important;background:#e6f4ea}.client-presence.is-online i{box-shadow:0 0 #1e8e3e61;animation:connected-pulse 1.8s ease-out infinite}.client-presence.is-offline{color:#5f6368!important;background:#eef0f2}.client-presence.is-blocked{color:#b3261e!important;background:#fce8e6}.access-dot{color:#b3261e!important;font-weight:600}.access-dot:before{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;margin-right:5px;background:currentColor}.access-dot.is-active{color:#137333!important}.client-access-bar{display:flex;align-items:center;justify-content:space-between;gap:20px;border:1px solid #e8eaed;border-radius:8px;margin-top:20px;padding:16px;background:#f8f9fa}.client-access-bar svg{flex:0 0 auto;color:#a35b00}.client-access-bar strong,.client-access-bar span{display:block}.client-access-bar span{margin-top:3px;color:#6b7075;font-size:12px}.client-access-heading{display:flex;align-items:center;gap:9px}.client-access-heading .client-presence{flex:0 0 auto}.client-edit-form{margin-top:22px}.client-edit-form .primary-button,.store-create-form .secondary-button{align-self:end;justify-self:start}.client-detail-tabs{display:flex;gap:6px;overflow-x:auto;border-bottom:1px solid #e8eaed;margin:24px 0}.client-detail-tabs button{display:inline-flex;flex:0 0 auto;align-items:center;gap:8px;border:0;border-bottom:3px solid transparent;padding:12px 14px 10px;color:#5f6368;background:transparent;font:inherit;font-size:13px;font-weight:600;cursor:pointer}.client-detail-tabs button:hover{color:#202124;background:#f8f9fa}.client-detail-tabs button.is-active{border-bottom-color:#f0aa18;color:#7a4f01}.client-detail-tabs button.is-active svg{color:#b06000}.client-ticket-history{min-height:260px}.client-ticket-history .section-heading{align-items:center}.client-ticket-history h3{margin:0;font-size:19px;font-weight:500}.client-ticket-history .section-heading>span{color:#6b7075;font-size:12px}.client-ticket-history-list{display:grid;gap:2px;margin-top:14px}.client-ticket-history-row{display:grid;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:12px;width:100%;border:0;border-bottom:1px solid #eef0f2;padding:12px 4px;color:#202124;background:transparent;text-align:left;cursor:pointer}.client-ticket-history-row:hover{background:#fff9e8}.client-ticket-history-row>svg{color:#8b5b00}.client-ticket-history-main{display:grid;min-width:0;gap:4px}.client-ticket-history-main strong,.client-ticket-history-main small{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.client-ticket-history-main small,.client-ticket-history-empty{color:#6b7075;font-size:12px}.client-ticket-history-empty{margin:14px 0 0}.ticket-customer-actions{display:flex;flex-wrap:wrap;gap:10px;margin:18px 0}.client-view-tabs{display:inline-flex;gap:4px;margin:2px 0 20px;padding:4px;border:1px solid #d9e1ea;border-radius:7px;background:#fff}.client-view-tabs button{display:inline-flex;min-height:38px;align-items:center;gap:8px;border-radius:4px;padding:0 13px;color:#536273;background:transparent;font:inherit;font-size:13px;font-weight:650;cursor:pointer}.client-view-tabs button:hover{color:#173a6b;background:#eef4fc}.client-view-tabs button.is-active{color:#fff;background:#173a6b}.client-servers-section{margin:22px 0;padding:24px;border:1px solid #d9e1ea;border-radius:7px;background:#fff}.server-count{color:#52657d;font-size:13px;font-weight:700}.client-server-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:14px}.client-server-card{display:grid;gap:15px;padding:18px;border:1px solid #d9e1ea;border-radius:6px;background:#fbfcfe}.client-server-heading{display:flex;align-items:center;gap:11px}.server-symbol{display:grid;width:40px;height:40px;place-items:center;border-radius:50%;color:#173a6b;background:#e8f0fb}.client-server-heading strong,.client-server-heading span,.client-server-stores span,.client-server-stores strong,.client-server-card>small,.client-server-empty strong,.client-server-empty span{display:block}.client-server-heading span,.client-server-card>small,.client-server-empty span{margin-top:3px;color:#657487;font-size:12px}.server-connection{display:inline-flex;width:-moz-fit-content;width:fit-content;align-items:center;gap:7px;border-radius:999px;padding:6px 9px;font-size:12px;font-weight:700}.server-connection i{width:7px;height:7px;border-radius:50%;background:currentColor}.server-connection.is-online{color:#167049;background:#e6f4ea}.server-connection.is-delayed,.server-connection.is-pending{color:#9a6700;background:#fff5d8}.server-connection.is-offline{color:#b3261e;background:#fce8e6}.client-server-stores{border-top:1px solid #e8edf3;padding-top:13px}.client-server-stores span{margin-bottom:6px;color:#657487;font-size:11px;font-weight:700;text-transform:uppercase}.client-server-stores strong{margin-top:4px;color:#33475f;font-size:13px}.client-server-empty{display:flex;align-items:flex-start;gap:12px;padding:22px 0 4px;color:#52657d}.client-resource-placeholder{display:flex;min-height:168px;align-items:center;gap:16px;border:1px solid #d9e1ea;border-left:4px solid var(--brand);border-radius:7px;margin:22px 0;padding:28px;color:#52657d;background:#fff}.client-resource-placeholder>svg{flex:0 0 auto;color:#a35b00}.client-resource-placeholder h2{margin:3px 0 7px;color:#202124;font-size:21px;font-weight:550}.client-resource-placeholder p:last-child{max-width:520px;margin:0;line-height:1.55}.client-server-empty>svg{flex:0 0 auto;color:#173a6b}.ticket-close-button{border:1px solid #f2b8b5;color:#b3261e;background:#fff8f7}.ticket-close-button:hover{border-color:#b3261e;color:#8f1d18;background:#fce8e6}.ticket-auto-close{display:inline-flex;align-items:center;gap:7px;margin:10px 0 0;color:#875900;font-size:12px;font-weight:700}.ticket-auto-close.is-expired{color:#b3261e}.client-stores{min-height:260px}.client-stores h3{margin:0;font-size:19px;font-weight:500}.store-list{display:grid;gap:10px;margin-top:16px}.store-list article{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;border-bottom:1px solid #eef0f2;padding:12px 2px}.store-list article>svg{color:#a35b00}.store-list article>div{display:grid;gap:3px}.store-list a,.store-list span,.store-list small{color:#6b7075;font-size:12px}.store-list a{color:#8a5100;text-decoration:none}.client-store-server{display:grid;gap:5px;margin-top:8px;color:#536273;font-size:11px;font-weight:700}.client-store-server select{min-height:34px;border:1px solid #d9e1ea;border-radius:4px;padding:0 8px;color:#33475f;background:#fff;font:inherit;font-size:12px}.client-store-server select:focus{outline:2px solid rgba(245,168,0,.28);border-color:var(--brand)}.generated-token-field input[readonly]{border-color:#d7dce2;color:#69737d;background:#edf0f3;cursor:not-allowed}.global-customer-alert{position:fixed;z-index:60;top:88px;right:24px;display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:12px;width:min(540px,calc(100vw - 40px));padding:14px;border:1px solid #e3a900;border-left:5px solid #c88400;border-radius:7px;color:#3f3211;background:#fffdf5;box-shadow:0 16px 36px #4d390b38;animation:customer-alert-enter .26s ease-out,customer-alert-pulse 1.9s ease-in-out infinite}.global-customer-alert-icon{display:grid;width:38px;height:38px;place-items:center;border-radius:50%;color:#7b5200;background:#ffe7a0}.global-customer-alert>div{display:grid;min-width:0;gap:2px}.global-customer-alert strong{font-size:14px}.global-customer-alert span,.global-customer-alert p{margin:0;overflow:hidden;color:#6e5d30;font-size:12px;text-overflow:ellipsis;white-space:nowrap}.global-customer-alert p{color:#303537;font-weight:700}.global-customer-alert .primary-button{white-space:nowrap}@keyframes customer-alert-enter{0%{transform:translateY(-12px);opacity:0}to{transform:translateY(0);opacity:1}}@keyframes customer-alert-pulse{50%{box-shadow:0 16px 36px #c6840057,0 0 0 4px #ffc93629}}.client-contract-bar{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;margin-top:12px;padding:14px 16px;border:1px solid #c9e6d2;border-radius:6px;color:#1e5d39;background:#f4fbf6}.client-contract-bar>div{display:grid;gap:3px}.client-contract-bar strong,.client-contract-bar b{font-size:13px}.client-contract-bar span{color:#547060;font-size:12px}.client-contract-bar.is-warning{border-color:#f2d187;color:#8a5100;background:#fff9ed}.client-contract-bar.is-warning span{color:#80683d}.client-contract-bar.is-expired{border-color:#f0b4b0;color:#a12b23;background:#fff5f4}.client-contract-bar.is-expired span{color:#8d5a55}.associated-server-summary{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:5px 12px;margin-top:10px;padding:10px 12px;border:1px solid #dbe4ee;border-left:3px solid #52657d;border-radius:5px;background:#f8fafc}.associated-server-summary>div{gap:2px}.associated-server-summary strong{color:#263746;font-size:13px}.associated-server-summary span,.associated-server-summary small{color:#617080;font-size:11px}.associated-server-summary small{grid-column:1 / -1}.associated-server-summary.is-online{border-left-color:#247349}.associated-server-summary.is-delayed{border-left-color:#c87b00}.associated-server-summary.is-offline{border-left-color:#b23a32}.associated-server-status{align-self:start;color:#425466!important;font-weight:700;text-align:right}.associated-server-empty{margin:10px 0 0;color:#697683;font-size:12px}.store-create-form{grid-template-columns:repeat(3,minmax(0,1fr)) auto;margin-top:20px}.server-create-panel form{margin-top:20px}.server-create-panel .primary-button{align-self:end;justify-self:start}.server-overview>.section-heading>span{color:#6b7075;font-size:12px}.server-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:18px}.server-card{display:grid;grid-template-columns:auto minmax(0,1fr);gap:9px 12px;border:1px solid #e0e3e7;border-radius:8px;padding:16px;color:#202124;background:#fff;text-align:left;cursor:pointer}.server-card:hover,.server-card.is-selected{border-color:#f9ab00;background:#fffdf7}.server-health{display:grid;width:38px;height:38px;grid-row:1 / span 2;place-items:center;border-radius:50%;color:#8a5100;background:#fef7e0}.server-card>div:nth-child(2){display:grid;min-width:0;gap:3px}.server-card strong,.server-card span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.server-card span,.server-card small{color:#6b7075;font-size:11px}.server-card-status{display:flex;grid-column:1 / -1;align-items:center;gap:7px}.server-card>small{grid-column:1 / -1}.connection-light{width:8px;height:8px;flex:0 0 auto;border-radius:50%;background:#9aa0a6;box-shadow:0 0 0 4px #9aa0a61f}.connection-light.is-online{background:#1e8e3e;box-shadow:0 0 0 4px #1e8e3e1f}.connection-light.is-delayed{background:#f9ab00;box-shadow:0 0 0 4px #f9ab0024}.connection-light.is-offline{background:#d93025;box-shadow:0 0 0 4px #d930251f}.empty-server-state{display:grid;grid-column:1 / -1;justify-items:center;gap:7px;border:1px dashed #c7c9cc;border-radius:8px;padding:34px;color:#6b7075;text-align:center}.empty-server-state svg{color:#a35b00}.server-identity,.server-metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-top:20px}.server-identity>div,.server-metrics article{display:grid;gap:5px;border:1px solid #e8eaed;border-radius:8px;padding:14px}.server-identity span,.server-metrics span{color:#6b7075;font-size:11px}.server-identity strong{overflow-wrap:anywhere;font-size:13px}.server-metrics article{grid-template-columns:auto 1fr;align-items:center}.server-metrics svg{grid-row:1 / span 2;color:#a35b00}.server-metrics strong{font-size:21px;font-weight:500}.server-installation{display:flex;align-items:center;justify-content:space-between;gap:20px;border-top:1px solid #e8eaed;margin-top:24px;padding-top:22px}.server-installation h3,.server-store-list h3{margin:3px 0 0;font-size:18px;font-weight:500}.server-installation p:not(.overline),.muted-copy{margin:5px 0 0;color:#6b7075;font-size:12px}.install-command{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:14px;border:1px solid #f9ab00;border-radius:8px;margin-top:18px;padding:16px;background:#fff8e1}.install-command>div span{display:block;margin-top:3px;color:#6f5b32;font-size:11px}.install-command code{grid-column:1 / -1;overflow-x:auto;border-radius:6px;padding:13px;color:#f8f9fa;background:#202124;font-size:12px;white-space:nowrap}.server-store-list{border-top:1px solid #e8eaed;margin-top:24px;padding-top:22px}.server-store-list article{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;border-bottom:1px solid #eef0f2;padding:13px 2px}.server-store-list article>svg{color:#a35b00}.server-store-list article>div{display:grid;gap:2px}.server-store-list article span,.server-store-list article small{color:#6b7075;font-size:11px}.ovh-guide-intro{display:flex;align-items:flex-start;gap:14px;border-color:#f9ab00;background:#fffdf7}.ovh-guide-intro>svg{flex:0 0 auto;color:#a35b00}.ovh-guide-intro h2{margin:0;font-size:20px;font-weight:500}.ovh-guide-intro p,.agent-config-guide>p{margin:6px 0 0;color:#5f6368;font-size:13px;line-height:1.6}.guide-steps{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));gap:0;padding:0;overflow:hidden}.guide-steps article{display:grid;grid-template-columns:auto 1fr;gap:10px;border-right:1px solid #e8eaed;padding:20px 16px}.guide-steps article:last-child{border-right:0}.guide-steps article>span{display:grid;width:27px;height:27px;place-items:center;border-radius:50%;color:#7a4f01;background:#fef7e0;font-size:12px;font-weight:700}.guide-steps strong{font-size:13px}.guide-steps p{margin:4px 0 0;color:#6b7075;font-size:11px;line-height:1.5}.agent-config-guide pre{overflow-x:auto;border-radius:8px;margin:16px 0 10px;padding:18px;color:#f8f9fa;background:#202124;font-size:12px;line-height:1.65}.agent-config-guide code{font-size:12px}.ovh-runbook,.agent-config-guide{scroll-margin-top:90px}.guide-section-heading{display:flex;align-items:center;gap:13px;margin-bottom:18px}.guide-section-heading>span{display:grid;width:34px;height:34px;flex:0 0 auto;place-items:center;border-radius:50%;color:#7a4f01;background:#fef7e0;font-size:13px;font-weight:800}.guide-section-heading h2{margin:2px 0 0;font-size:20px;font-weight:500}.ovh-runbook>p,.agent-config-guide>p{margin:10px 0;color:#5f6368;font-size:13px;line-height:1.65}.ovh-runbook pre,.agent-config-guide pre{overflow-x:auto;border-radius:6px;margin:16px 0;padding:18px;color:#f8f9fa;background:#202124;font-size:12px;line-height:1.65}.guide-callout{display:flex;align-items:flex-start;gap:11px;border-left:3px solid #1e8e3e;margin-top:16px;padding:13px 15px;color:#176b31;background:#f2faf4}.guide-callout.is-warning{border-left-color:#f9ab00;color:#8a5100;background:#fff8e7}.guide-callout>svg{flex:0 0 auto;margin-top:1px}.guide-callout strong{color:#202124;font-size:13px}.guide-callout p{margin:3px 0 0;color:#5f6368;font-size:12px;line-height:1.55}.guide-task-list{display:grid;gap:0;margin:0;padding:0;list-style:none}.guide-task-list li{display:grid;grid-template-columns:auto minmax(0,1fr);gap:12px;border-bottom:1px solid #e8eaed;padding:14px 0}.guide-task-list li:last-child{border-bottom:0}.guide-task-list li>span{display:grid;width:25px;height:25px;place-items:center;border:1px solid #f2c65c;border-radius:50%;color:#7a4f01;font-size:11px;font-weight:700}.guide-task-list strong{font-size:13px}.guide-task-list p{margin:3px 0 0;color:#5f6368;font-size:12px;line-height:1.55}.guide-table-wrap{overflow-x:auto;margin:16px 0}.guide-variable-table{width:100%;min-width:700px;border-collapse:collapse;text-align:left}.guide-variable-table th{border-bottom:2px solid #e1e4e8;padding:11px 12px;color:#5f6368;background:#f8fafd;font-size:11px;text-transform:uppercase}.guide-variable-table td{border-bottom:1px solid #e8eaed;padding:12px;color:#4d5156;font-size:12px;line-height:1.5;vertical-align:top}.guide-variable-table td:first-child{color:#202124;font-weight:600}.faq-list{display:grid;gap:8px;margin-top:18px}.faq-list details{border-bottom:1px solid #e8eaed;padding:0 2px}.faq-list summary{display:flex;align-items:center;gap:10px;padding:14px 0;font-size:13px;font-weight:600;cursor:pointer}.faq-list summary svg{color:#a35b00}.faq-list details p{margin:0;padding:0 0 15px 28px;color:#5f6368;font-size:12px;line-height:1.6}.knowledge-toolbar{align-items:center}.knowledge-toolbar-actions,.knowledge-source-actions{display:flex;align-items:center;gap:9px}.knowledge-ai-switch{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:40px;border:1px solid #bdc8d1;border-radius:5px;padding:0 13px;font:inherit;font-size:13px;font-weight:800;cursor:pointer;transition:background .18s ease,color .18s ease,border-color .18s ease}.knowledge-ai-switch.is-off{color:#64727d;background:#fff}.knowledge-ai-switch.is-on{border-color:#c48b07;color:#664904;background:#fff0bd}.knowledge-ai-switch:disabled{cursor:wait;opacity:.65}.admin-shell.is-night .knowledge-ai-switch.is-off{border-color:#475765;color:#b7c3ce;background:#172029}.admin-shell.is-night .knowledge-ai-switch.is-on{border-color:#80621d;color:#ffe09a;background:#3d3115}.knowledge-view-tabs{display:inline-flex;gap:3px;border:1px solid #dadce0;border-radius:6px;margin-top:24px;padding:3px;background:#f8f9fa}.knowledge-view-tabs button{display:inline-flex;align-items:center;gap:7px;min-height:38px;border-radius:4px;padding:0 14px;color:#5f6368;background:transparent;font-size:12px;font-weight:650;cursor:pointer}.knowledge-view-tabs button:hover{color:#202124;background:#fff}.knowledge-view-tabs button.active{color:#202124;background:#fff;box-shadow:0 1px 3px #3c40432e}.knowledge-view-tabs button span{min-width:22px;border-radius:999px;padding:2px 6px;color:#6b4b00;background:#fef3d6;font-size:10px;text-align:center}.knowledge-import-panel{border:1px solid #e1e4e8;border-left:4px solid var(--brand);border-radius:6px;margin-top:18px;padding:22px;background:#fff;box-shadow:0 2px 8px #3c404314}.knowledge-import-panel .section-heading{margin-bottom:18px}.knowledge-import-panel h2{margin:3px 0 0;font-size:20px;font-weight:550}.knowledge-source-kind{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-bottom:16px}.knowledge-source-kind button{display:flex;align-items:center;gap:11px;min-height:64px;border:1px solid #dadce0;border-radius:6px;padding:10px 14px;color:#5f6368;background:#fff;cursor:pointer;text-align:left}.knowledge-source-kind button:hover{border-color:#b8babe;background:#f8f9fa}.knowledge-source-kind button.active{border:2px solid var(--brand);color:#7a4800;background:#fffaf0;box-shadow:0 0 0 3px #f9ab001a}.knowledge-source-kind button>span{display:grid;min-width:0;gap:2px}.knowledge-source-kind button strong{color:#202124;font-size:13px}.knowledge-source-kind button small{color:#6b7075;font-size:10px;font-weight:500}.knowledge-file-picker{display:grid;min-height:118px;place-items:center;align-content:center;gap:5px;border:1px dashed #aeb3b8;border-radius:6px;margin-bottom:18px;padding:18px;color:#5f6368;background:#f8f9fa;cursor:pointer;text-align:center}.knowledge-file-picker:hover,.knowledge-file-picker:focus-within{border-color:var(--brand-dark);background:#fffaf0;box-shadow:0 0 0 3px #f9ab001f}.knowledge-file-picker input{position:absolute;width:1px;height:1px;overflow:hidden;opacity:0}.knowledge-file-picker svg{color:#a35b00}.knowledge-file-picker strong{color:#202124;font-size:14px}.knowledge-file-picker span{font-size:11px}.knowledge-text-source{display:grid;gap:6px;margin-bottom:18px;color:#3c4043;font-size:12px;font-weight:600}.knowledge-text-source textarea{width:100%;min-height:190px;resize:vertical;border:1px solid #c7c9cc;border-radius:6px;outline:0;padding:13px 14px;color:#202124;background:#fff;font:inherit;font-weight:400;line-height:1.6}.knowledge-text-source textarea:focus{border:2px solid var(--brand);box-shadow:0 0 0 3px #f9ab001f}.knowledge-text-source small{justify-self:end;color:#80868b;font-size:10px;font-weight:500}.knowledge-source-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.knowledge-source-form-grid label{display:grid;gap:6px;color:#3c4043;font-size:12px;font-weight:600}.knowledge-source-form-grid label.wide{grid-column:1 / -1}.knowledge-source-form-grid input,.knowledge-source-form-grid select{width:100%;min-height:42px;border:1px solid #c7c9cc;border-radius:6px;outline:0;padding:0 12px;color:#202124;background:#fff}.knowledge-source-form-grid input:focus,.knowledge-source-form-grid select:focus{border:2px solid var(--brand);box-shadow:0 0 0 3px #f9ab001f}.knowledge-import-note,.source-processing-notice,.source-ready-note{display:flex;align-items:flex-start;gap:10px;margin-top:17px;padding:12px 14px;font-size:12px;line-height:1.5}.knowledge-import-note{border-left:3px solid #1a73e8;color:#0759a5;background:#f4f8ff}.knowledge-import-note p,.source-processing-notice p,.source-ready-note p{margin:0;color:#4d5156}.knowledge-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;border:0;padding:0;background:transparent;box-shadow:none}.knowledge-summary article{display:grid;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;min-height:66px;border:1px solid #e1e4e8;border-radius:6px;padding:14px 16px;background:#fff}.knowledge-summary article>svg{color:#a35b00}.knowledge-summary article>span{color:#5f6368;font-size:12px}.knowledge-summary article>strong{font-size:21px;font-variant-numeric:tabular-nums}.knowledge-summary article.needs-attention{border-color:#efb2ad;background:#fff8f7}.knowledge-summary article.needs-attention>svg,.knowledge-summary article.needs-attention>strong{color:#b3261e}.knowledge-controls{display:flex;align-items:end;gap:12px;border-bottom:1px solid #e1e4e8;margin:28px 0 18px;padding-bottom:18px}.knowledge-controls .admin-search-field{width:min(560px,60vw)}.knowledge-controls>label:last-child{display:grid;min-width:180px;gap:6px;color:#5f6368;font-size:11px;font-weight:600}.knowledge-controls select,.knowledge-form-grid select,.knowledge-form-grid input,.knowledge-form-grid textarea{width:100%;border:1px solid #c7c9cc;border-radius:6px;outline:0;color:#202124;background:#fff}.knowledge-controls select{min-height:42px;padding:0 11px}.knowledge-controls select:focus,.knowledge-form-grid select:focus,.knowledge-form-grid input:focus,.knowledge-form-grid textarea:focus{border:2px solid var(--brand);box-shadow:0 0 0 3px #f9ab001f}.knowledge-layout{display:grid;grid-template-columns:minmax(300px,360px) minmax(0,1fr);align-items:start;gap:18px}.knowledge-list-panel,.knowledge-detail-panel{min-width:0}.knowledge-list-panel{padding:20px}.knowledge-list-panel .section-heading{margin-bottom:12px}.knowledge-list-panel .section-heading h2{font-size:20px}.knowledge-list-panel .section-heading>span{color:#6b7075;font-size:11px}.knowledge-article-list{display:grid;max-height:760px;overflow-y:auto}.knowledge-article-list>button{display:grid;gap:7px;border-bottom:1px solid #e8eaed;padding:15px 10px;cursor:pointer;color:#202124;background:transparent;text-align:left}.knowledge-article-list>button:hover,.knowledge-article-list>button.is-selected{background:#fff8e7}.knowledge-article-list>button.is-selected{box-shadow:inset 3px 0 0 var(--brand)}.knowledge-list-heading,.knowledge-list-meta,.knowledge-detail-badges,.knowledge-tags{display:flex;align-items:center;flex-wrap:wrap;gap:7px}.knowledge-list-heading{justify-content:space-between}.knowledge-list-heading small{color:#80868b;font-size:10px}.knowledge-status{display:inline-flex;align-items:center;min-height:23px;border-radius:999px;padding:0 8px;color:#5f6368;background:#eef0f2;font-size:10px;font-weight:700}.knowledge-status.is-published{color:#137333;background:#e6f4ea}.knowledge-status.is-review{color:#0759a5;background:#e8f0fe}.knowledge-status.is-archived{color:#6b7075;background:#e8eaed}.knowledge-status.is-draft{color:#8a5100;background:#fef7e0}.source-status{display:inline-flex;align-items:center;min-height:23px;border-radius:999px;padding:0 8px;color:#5f6368;background:#eef0f2;font-size:10px;font-weight:700}.source-status.is-extracted{color:#137333;background:#e6f4ea}.source-status.is-pending,.source-status.is-processing{color:#0759a5;background:#e8f0fe}.source-status.is-needs_ocr,.source-status.is-extractor_unavailable{color:#8a5100;background:#fef7e0}.source-status.is-failed{color:#b3261e;background:#fce8e6}.knowledge-source-list .knowledge-list-heading>svg{color:#80868b}.knowledge-article-list>button>strong{font-size:14px;line-height:1.35}.knowledge-article-list>button>p{display:-webkit-box;overflow:hidden;margin:0;color:#5f6368;font-size:11px;line-height:1.45;-webkit-box-orient:vertical;-webkit-line-clamp:2}.knowledge-list-meta{justify-content:space-between;color:#80868b;font-size:10px}.knowledge-empty,.knowledge-detail-empty{display:grid;min-height:240px;place-items:center;align-content:center;gap:8px;color:#80868b;text-align:center}.knowledge-empty strong,.knowledge-detail-empty strong{color:#3c4043;font-size:14px}.knowledge-empty span,.knowledge-detail-empty span{max-width:360px;font-size:12px;line-height:1.5}.knowledge-detail-panel{min-height:560px;padding:24px}.knowledge-editor .section-heading{margin-bottom:22px}.knowledge-editor h2,.knowledge-article-detail h2{margin:3px 0 0;font-size:24px;font-weight:500}.knowledge-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px}.knowledge-form-grid label{display:grid;gap:6px;color:#3c4043;font-size:12px;font-weight:600}.knowledge-form-grid label.wide{grid-column:1 / -1}.knowledge-form-grid input,.knowledge-form-grid select{min-height:42px;padding:0 12px}.knowledge-form-grid textarea{resize:vertical;padding:11px 12px;line-height:1.5}.knowledge-publish-warning{display:flex;align-items:flex-start;gap:10px;border-left:3px solid #1e8e3e;margin-top:18px;padding:12px 14px;color:#137333;background:#f2faf4}.knowledge-publish-warning p{margin:0;color:#3c4043;font-size:12px;line-height:1.5}.knowledge-editor-actions{display:flex;justify-content:flex-end;margin-top:20px}.knowledge-article-detail>header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;border-bottom:1px solid #e8eaed;padding-bottom:20px}.knowledge-source-detail>header{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;border-bottom:1px solid #e8eaed;padding-bottom:20px}.knowledge-source-detail>header>div:first-child{min-width:0}.knowledge-source-detail h2{margin:8px 0 0;overflow-wrap:anywhere;font-size:24px;font-weight:500}.knowledge-source-detail>header p{margin:7px 0 0;color:#6b7075;font-size:12px}.knowledge-source-actions{flex-shrink:0}.knowledge-source-actions a{text-decoration:none}.source-processing-notice{border-left:3px solid #f9ab00;color:#8a5100;background:#fffaf0}.source-processing-notice.is-failed{border-left-color:#b3261e;color:#b3261e;background:#fff8f7}.source-ready-note{border-left:3px solid #1e8e3e;color:#137333;background:#f2faf4}.source-processing-notice strong,.source-ready-note strong{display:block;margin-bottom:2px;color:currentColor}.knowledge-source-preview{border-top:1px solid #e8eaed;margin-top:20px;padding-top:20px}.knowledge-source-preview>h3{margin:4px 0 14px;font-size:16px}.knowledge-source-preview>article{border:1px solid #e1e4e8;border-radius:6px;margin-bottom:10px;background:#fff}.knowledge-source-preview>article>header{display:flex;align-items:center;gap:10px;border-bottom:1px solid #e8eaed;padding:9px 12px;background:#f8f9fa}.knowledge-source-preview>article>header span{flex-shrink:0;color:#8a5100;font-size:10px;font-weight:750;text-transform:uppercase}.knowledge-source-preview>article>header strong{overflow:hidden;color:#3c4043;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.knowledge-source-preview>article>p{margin:0;padding:13px 14px;color:#4d5156;font-size:12px;line-height:1.65;white-space:pre-wrap}.knowledge-detail-empty.is-compact{min-height:190px}.knowledge-article-detail>header>div{min-width:0}.knowledge-detail-badges>span:not(.knowledge-status),.knowledge-tags span{border-radius:999px;padding:5px 8px;color:#5f6368;background:#f1f3f4;font-size:10px;font-weight:600}.knowledge-article-detail>header p{margin:7px 0 0;color:#6b7075;font-size:12px}.knowledge-facts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1px;margin:20px 0;background:#e8eaed}.knowledge-facts>div{display:grid;gap:4px;padding:12px;background:#f8fafd}.knowledge-facts dt{color:#80868b;font-size:10px;text-transform:uppercase}.knowledge-facts dd{overflow-wrap:anywhere;margin:0;color:#3c4043;font-size:12px;font-weight:600}.knowledge-article-detail>section{border-top:1px solid #e8eaed;padding:20px 0}.knowledge-article-detail>section h3{margin:4px 0 9px;font-size:16px}.knowledge-article-detail>section>p:last-child{margin:0;color:#4d5156;font-size:13px;line-height:1.7;white-space:pre-wrap}.knowledge-article-detail>section.knowledge-solution{border-left:3px solid #1e8e3e;padding-left:16px}.knowledge-article-detail>section.knowledge-warning{border-left:3px solid #f9ab00;padding-left:16px;background:#fffdf7}.knowledge-tags{border-top:1px solid #e8eaed;padding-top:17px}.knowledge-history ol{display:grid;gap:0;margin:12px 0 0;padding:0;list-style:none}.knowledge-history li{display:grid;grid-template-columns:auto minmax(0,1fr);gap:11px;border-bottom:1px solid #e8eaed;padding:11px 0}.knowledge-history li>span{color:#8a5100;font-size:11px;font-weight:700}.knowledge-history li>div{display:grid;gap:3px}.knowledge-history li strong{font-size:12px}.knowledge-history li small{color:#80868b;font-size:10px}.project-toolbar{align-items:center}.project-version{border:1px solid #e8eaed;border-radius:999px;padding:7px 12px;color:#5f6368;background:#fff;font-size:12px;font-weight:600}.project-intro{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(360px,.8fr);gap:24px;border-color:#f9ab00;background:#fffdf7}.project-intro-copy{display:flex;align-items:flex-start;gap:14px}.project-intro-copy>svg{flex:0 0 auto;color:#a35b00}.project-intro h2{margin:0;font-size:20px;font-weight:500}.project-intro p{max-width:680px;margin:7px 0 0;color:#5f6368;font-size:13px;line-height:1.65}.project-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 18px;margin:0}.project-facts div{min-width:0}.project-facts dt{color:#6b7075;font-size:10px;font-weight:700;text-transform:uppercase}.project-facts dd{margin:4px 0 0;color:#202124;font-size:13px;font-weight:600;overflow-wrap:anywhere}.project-register{padding:0;overflow:hidden}.project-register>.section-heading{padding:22px 24px 18px}.project-register>.section-heading>span{color:#6b7075;font-size:12px}.project-area-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));border-top:1px solid #e8eaed}.project-area{padding:22px 24px;border-right:1px solid #e8eaed;border-bottom:1px solid #e8eaed}.project-area:nth-child(2n){border-right:0}.project-area:nth-last-child(-n+2){border-bottom:0}.project-area header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.project-area h3{margin:0;font-size:16px;font-weight:600}.project-area header p{margin:5px 0 0;color:#6b7075;font-size:11px;line-height:1.5}.project-area header>span{display:grid;width:28px;height:28px;flex:0 0 auto;place-items:center;border-radius:50%;color:#7a4f01;background:#fef7e0;font-size:11px;font-weight:700}.project-area ul,.project-next ul{display:grid;gap:0;margin:17px 0 0;padding:0;list-style:none}.project-area li{display:grid;grid-template-columns:auto minmax(0,1fr);gap:10px;border-top:1px solid #f1f3f4;padding:11px 0}.project-area li>svg{margin-top:1px;color:#188038}.project-area li strong{display:block;font-size:12px}.project-area li p{margin:3px 0 0;color:#6b7075;font-size:11px;line-height:1.5}.project-bottom-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(320px,.75fr);gap:18px}.project-storage{display:flex;align-items:center;justify-content:space-between;gap:24px;margin:24px 0;padding:20px 22px;border:1px solid #dadce0;border-left:4px solid var(--brand);border-radius:6px;background:#fff}.project-storage h2{margin:3px 0 6px;font-size:18px}.project-storage p:not(.overline){margin:0;color:#5f6368;font-size:13px}.project-storage code{max-width:48%;overflow-wrap:anywhere;padding:10px 12px;border:1px solid #e0e3e7;border-radius:5px;color:#3c4043;background:#f8fafd;font-family:Roboto Mono,Consolas,monospace;font-size:12px}.project-history ol{display:grid;gap:0;margin:18px 0 0;padding:0;list-style:none}.project-history li{display:grid;grid-template-columns:auto minmax(0,1fr);gap:13px;position:relative;padding-bottom:18px}.project-history li:not(:last-child):before{position:absolute;top:26px;bottom:0;left:12px;width:1px;background:#dadce0;content:""}.project-history li>span{display:grid;z-index:1;width:25px;height:25px;place-items:center;border-radius:50%;color:#fff;background:#3c4043;font-size:10px;font-weight:700}.project-history time{display:block;margin-bottom:3px;color:#a35b00;font-size:10px;font-weight:700}.project-history strong{font-size:13px}.project-history p{margin:4px 0 0;color:#6b7075;font-size:11px;line-height:1.5}.project-next{align-self:start;border-color:#c4d9ff;background:#f8fbff}.project-next li{display:grid;grid-template-columns:auto minmax(0,1fr);gap:9px;border-top:1px solid #e3edff;padding:12px 0;color:#3c4043;font-size:12px;line-height:1.5}.project-next li>svg{margin-top:1px;color:#1967d2}@media(max-width:900px){.partner-seal{width:min(520px,135vw);opacity:.07;filter:blur(4px);translate:-33% -18%}.login-stage{grid-template-columns:1fr;gap:44px;padding:48px 0}.login-intro{max-width:620px}.login-panel{width:min(520px,100%)}.topbar>.topbar-clock{display:none}.admin-shell{grid-template-columns:82px 1fr}.admin-sidebar nav button{font-size:0}.admin-sidebar .brand-mark{width:58px;height:28px}.admin-sidebar nav button{justify-content:center;padding:0}.admin-profile>div:nth-child(2),.admin-profile .icon-button{display:none}.admin-profile{display:flex;justify-content:center}.metric-grid,.client-directory,.knowledge-summary{grid-template-columns:1fr}.server-grid,.server-identity,.server-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.guide-steps{grid-template-columns:1fr}.guide-steps article{border-right:0;border-bottom:1px solid #e8eaed}.guide-steps article:last-child{border-bottom:0}.guide-variable-table{min-width:620px}.project-intro,.project-bottom-grid,.knowledge-layout{grid-template-columns:1fr}.knowledge-article-list{max-height:440px}.knowledge-facts{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:640px){.project-storage{align-items:flex-start;flex-direction:column}.project-storage code{max-width:100%;width:100%}.info-dialog-backdrop{align-items:end;padding:12px}.info-dialog{max-height:calc(100vh - 24px)}.info-dialog>header,.info-dialog-content{padding:16px}.info-dialog>header h2{font-size:18px}.status-help-list>div{grid-template-columns:1fr;gap:6px}.status-help-list dt{justify-content:flex-start}.login-header{padding:0 18px}.login-header a{width:40px;height:40px;justify-content:center;font-size:0}.login-stage{width:calc(100% - 32px);gap:24px;padding:24px 0 30px}.login-intro{min-height:300px}.login-intro h1{font-size:34px}.login-intro-content>p:not(.overline){font-size:16px}.login-panel{border:0;padding:8px 0 24px;box-shadow:none}.login-footer{flex-wrap:wrap;gap:12px 20px}.topbar{padding:0 14px}.topbar .brand-mark{width:102px;height:30px}.topbar-divider,.topbar-section{display:none}.topbar-actions{gap:3px}.account{gap:0;margin:0 2px}.account .avatar{display:none}.connected-status{gap:6px;font-size:11px}.client-workspace,.admin-workspace{width:calc(100% - 28px);padding-top:28px}.welcome-row,.support-strip,.composer-actions,.admin-toolbar,.client-list-actions{align-items:stretch;flex-direction:column}.admin-search-field,.client-list-actions .primary-button{width:100%}.support-strip{align-items:flex-start}.department-selector{grid-template-columns:1fr}.client-ticket-list article{align-items:flex-start;flex-direction:column}.incident-radar{padding:18px}.incident-radar .section-heading{align-items:flex-start}.incident-radar h1{font-size:23px}.radar-summary{justify-items:start;margin-top:12px;text-align:left}.incident-radar-board{grid-template-columns:1fr;min-height:0;gap:14px;padding:16px}.incident-radar-board:before,.incident-radar-board:after{display:none}.radar-center{position:static;width:116px;height:116px;justify-self:center;transform:none}.radar-ticket-nodes{max-height:none}.client-detail-tabs{margin:18px -4px 20px}.client-detail-tabs button{padding-inline:10px;font-size:12px}.client-ticket-history-row{grid-template-columns:minmax(0,1fr) auto}.client-ticket-history-row>svg{display:none}.client-ticket-history-main strong,.client-ticket-history-main small{white-space:normal}.ticket-conversation{padding:20px}.message-thread article{width:100%}.message-thread article>div{align-items:flex-start;flex-direction:column;gap:3px}.reply-form .primary-button{width:100%}.reply-visibility-toggle{width:100%;grid-template-columns:repeat(2,minmax(0,1fr))}.reply-visibility-toggle button{justify-content:center;padding:0 8px}.admin-create-client form,.client-operator-fields,.private-access-row{grid-template-columns:1fr}.private-access-row .icon-button,.private-access-add{justify-self:start}.client-edit-form,.store-create-form,.credential-notice,.server-create-panel form,.server-grid,.server-identity,.server-metrics{grid-template-columns:1fr}.admin-create-client .primary-button,.client-edit-form .primary-button,.store-create-form .secondary-button,.credential-notice .secondary-button{width:100%}.credential-notice{align-items:stretch}.credential-notice dl{display:grid;gap:10px}.client-access-bar,.client-access-actions,.server-installation{align-items:stretch;flex-direction:column}.server-installation .secondary-button,.server-create-panel .primary-button,.install-command .secondary-button{width:100%}.install-command{grid-template-columns:1fr}.install-command code{grid-column:auto;white-space:pre-wrap;overflow-wrap:anywhere}.server-store-list article{grid-template-columns:auto minmax(0,1fr)}.server-store-list article>span,.server-store-list article>small{grid-column:2}.project-toolbar{align-items:flex-start}.project-version{align-self:flex-start}.project-intro,.project-area{padding:18px}.project-facts,.project-area-grid{grid-template-columns:1fr}.project-area,.project-area:nth-child(2n),.project-area:nth-last-child(-n+2){border-right:0;border-bottom:1px solid #e8eaed}.project-area:last-child{border-bottom:0}.client-access-actions button{width:100%}.client-directory .client-card{grid-template-columns:auto minmax(0,1fr)}.client-card-meta{grid-column:1 / -1;width:100%;grid-template-columns:1fr auto;align-items:center;justify-items:start}.client-card-meta .access-dot{justify-self:end}.store-list article{grid-template-columns:auto minmax(0,1fr)}.store-list article>span,.store-list article>small{grid-column:2}.client-contract-bar,.associated-server-summary{grid-template-columns:auto minmax(0,1fr)}.global-customer-alert{top:74px;right:12px;width:calc(100vw - 24px);grid-template-columns:auto minmax(0,1fr) auto}.global-customer-alert .icon-button{grid-column:3}.client-contract-bar>b,.associated-server-summary small{grid-column:2}.associated-server-status{grid-column:2;text-align:left}.admin-ticket-controls{align-items:stretch;flex-direction:column}.admin-ticket-controls label,.ticket-status-control{min-width:0}.ticket-meta{width:100%;justify-content:space-between;padding-left:56px}.admin-shell{display:block}.admin-topbar-inner{width:calc(100% - 28px)}.admin-sidebar{position:relative;width:100%;height:auto;flex-direction:row;align-items:center;border-right:0;border-bottom:1px solid #e0e3e7;padding:12px 14px}.admin-sidebar .brand{margin:0 auto 0 0}.admin-sidebar nav{display:flex}.admin-sidebar nav button{width:36px;min-height:38px}.admin-profile{border:0;margin:0 0 0 8px;padding:0}.minimedia-profile-logo{display:none}.knowledge-toolbar-actions,.knowledge-controls,.knowledge-article-detail>header,.knowledge-source-detail>header{align-items:stretch}.knowledge-toolbar-actions,.knowledge-source-actions{width:100%;flex-direction:column}.knowledge-toolbar-actions button,.knowledge-source-actions .secondary-button{width:100%}.knowledge-view-tabs{display:flex}.knowledge-view-tabs button{flex:1;justify-content:center}.knowledge-import-panel{padding:18px 14px}.knowledge-source-kind{grid-template-columns:1fr}.knowledge-controls{flex-direction:column}.knowledge-controls .admin-search-field,.knowledge-controls>label:last-child{width:100%}.knowledge-list-panel,.knowledge-detail-panel{padding:18px 14px}.knowledge-form-grid,.knowledge-source-form-grid,.knowledge-facts{grid-template-columns:1fr}.knowledge-form-grid label.wide,.knowledge-source-form-grid label.wide{grid-column:auto}.knowledge-article-detail>header,.knowledge-source-detail>header{flex-direction:column}.knowledge-article-detail>header .secondary-button,.knowledge-source-detail>header .secondary-button{width:100%}.admin-topbar,.admin-topbar-inner{min-height:62px}.admin-topbar-title span{display:none}.admin-topbar-title strong{font-size:13px}.admin-clock{padding:7px 10px}.admin-clock span{font-size:11px}.admin-table-section .table-wrap{overflow:visible}.admin-table-section table,.admin-table-section tbody,.admin-table-section tr,.admin-table-section td{display:block;width:100%}.admin-table-section table{min-width:0}.admin-table-section thead{display:none}.admin-table-section tbody{display:grid;gap:12px}.closed-ticket-row{grid-template-columns:minmax(0,1fr) auto;gap:10px}.closed-ticket-meta{gap:7px}.closed-ticket-meta time{display:none}.ticket-status-chip{min-width:0;padding:6px 8px}.admin-table-section tr{border:1px solid #e0e3e7;border-radius:8px;padding:6px 14px}.admin-table-section td{display:grid;grid-template-columns:minmax(72px,.35fr) minmax(0,1fr);align-items:center;gap:12px;border-bottom:1px solid #eef0f2;padding:10px 0;overflow-wrap:anywhere}.admin-table-section td:before{content:attr(data-label);color:#5f6368;font-size:10px;font-weight:700;text-transform:uppercase}.admin-table-section td:last-child{border-bottom:0;grid-template-columns:minmax(72px,.35fr) minmax(0,1fr) 40px}.ticket-client-heading{align-items:flex-start;flex-direction:column;gap:5px}.ticket-client-heading strong{white-space:normal}.ticket-client-summary{align-items:flex-start;flex-direction:column;gap:6px}}.database-backup-panel{max-width:980px}.database-backup-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:24px;margin-bottom:28px}.database-backup-heading h1{margin:4px 0 10px}.database-backup-heading>svg{color:#bd7a00}.database-backup-heading p{max-width:620px;margin:0;color:#697386}.database-backup-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.database-backup-grid article{border:1px solid #dfe3e8;background:#fff;padding:24px}.database-backup-icon{width:40px;height:40px;display:grid;place-items:center;margin-bottom:18px;color:#137333;background:#e6f4ea}.database-backup-icon.is-warning{color:#a15c00;background:#fff4d6}.database-backup-grid h2{margin:0 0 9px;font-size:19px}.database-backup-grid p{min-height:70px;margin:0 0 20px;color:#697386;line-height:1.55}.database-backup-grid button{width:100%;justify-content:center}.database-file-field{display:grid;gap:7px;margin-bottom:10px;color:#3c4043;font-size:13px;font-weight:700}.database-file-field input{width:100%;padding:10px;border:1px solid #bdc1c6;background:#fff;box-sizing:border-box}.database-backup-grid small{display:block;min-height:20px;margin-bottom:12px;color:#697386}.database-backup-note{display:flex;align-items:flex-start;gap:11px;margin-top:18px;padding:15px 17px;border:1px solid #f5d38a;background:#fffaf0;color:#765200}.database-backup-note p{margin:0;line-height:1.5}@media(max-width:720px){.database-backup-heading{gap:14px}.database-backup-heading>svg{width:28px}.database-backup-grid{grid-template-columns:1fr}.database-backup-grid p{min-height:0}}.database-backup-reminder{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:18px 0 24px;padding:16px 18px;border:1px solid #b7dfbe;background:#f2fbf3;color:#176b2c}.database-backup-reminder>div{display:flex;align-items:center;gap:13px}.database-backup-reminder strong,.database-backup-reminder span{display:block}.database-backup-reminder span{margin-top:3px;color:#51715a;font-size:13px}.database-backup-reminder .secondary-button{flex:0 0 auto;border-color:#92c69c}.database-backup-reminder.is-overdue{border-color:#efb4ae;background:#fff1f0;color:#b3261e}.database-backup-reminder.is-overdue span{color:#8a3d37}.database-backup-reminder.is-overdue .secondary-button{border-color:#e8aaa4;color:#9d221c}.multimedia-maintenance{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:16px 0;padding:17px 20px;border:1px solid #1d3f72;border-radius:6px;background:#eef4fc}.multimedia-maintenance>div{display:flex;align-items:center;gap:13px;color:#173a6b}.multimedia-maintenance strong,.multimedia-maintenance span{display:block}.multimedia-maintenance span{margin-top:3px;color:#4c6688;font-size:13px}.multimedia-cleanup-options{display:grid;gap:10px}.multimedia-cleanup-options button{width:100%;justify-content:center}.multimedia-age-cleanup{display:grid;grid-template-columns:minmax(0,1fr) 88px auto auto;align-items:center;gap:9px;padding:12px;border:1px solid #dadce0;border-radius:6px}.multimedia-age-cleanup label{color:#3c4043;font-size:14px;font-weight:600}.multimedia-age-cleanup input{min-width:0;min-height:42px;border:1px solid #dadce0;border-radius:4px;padding:0 10px;color:#202124;font:inherit}.multimedia-age-cleanup input:focus{outline:2px solid rgba(245,168,0,.28);border-color:var(--brand)}.multimedia-age-cleanup span{color:#5f6368;font-size:14px}.multimedia-age-cleanup .secondary-button{min-height:42px}@media(max-width:720px){.database-backup-reminder,.database-backup-reminder>div,.multimedia-maintenance,.multimedia-maintenance>div{align-items:flex-start}.database-backup-reminder,.multimedia-maintenance{flex-direction:column}.multimedia-age-cleanup{grid-template-columns:minmax(0,1fr) auto}.multimedia-age-cleanup label,.multimedia-age-cleanup .secondary-button{grid-column:1 / -1}.client-view-tabs{display:grid;grid-template-columns:1fr 1fr;width:100%}.client-view-tabs button{justify-content:center}.client-servers-section{padding:18px 14px}}.admin-shell.is-night,.admin-shell.is-night .admin-workspace{background:#0d1217}.admin-shell.is-night :is(.faq-section,.admin-ticket-panel,.admin-create-client,.client-directory .client-card,.client-detail,.client-ticket-history,.client-ticket-history-row,.store-list article,.server-card,.server-metrics article,.server-installation,.server-store-list article,.radar-intro,.radar-summary,.radar-cluster,.radar-ticket-node,.knowledge-import-panel,.knowledge-summary article,.knowledge-detail-panel,.knowledge-list-panel,.knowledge-article-list>button,.knowledge-source-kind button,.knowledge-file-picker,.knowledge-text-source,.knowledge-article-detail>section,.project-intro,.project-area,.project-storage,.project-next,.database-backup-grid article,.database-backup-note,.database-backup-reminder,.multimedia-maintenance,.multimedia-age-cleanup,.client-access-bar,.client-contract-bar,.associated-server-summary,.store-private-access-list,.private-access-fields,.client-operator-fields,.credential-notice,.context-notice){border-color:#34414d!important;background:#172029!important;box-shadow:none}.admin-shell.is-night :is(.metric-grid article,.ticket-history-meta span,.ticket-meta,.pending-attachments>div,.attachment-preview,.attachment-picker,.message-thread .internal-message,.composer-timestamp,.support-strip,.client-detail-tabs,.knowledge-view-tabs,.project-facts div,.knowledge-facts>div){border-color:#34414d!important;background:#202a34!important}.admin-shell.is-night :is(.secondary-button,.text-button,.icon-button,.department-selector button,.client-detail-tabs button,.knowledge-view-tabs button,.knowledge-source-kind button,.table-action){border-color:#3d4a57!important;color:#d9e2ea!important;background:#202a34!important}.admin-shell.is-night :is(.department-selector button.selected,.client-detail-tabs button.is-active,.knowledge-view-tabs button.active,.knowledge-source-kind button.active,.client-directory .client-card.is-selected,.knowledge-article-list>button.is-selected){color:#ffe09a!important;background:#403315!important}.admin-shell.is-night :is(input,textarea,select,.generated-token-field input[readonly]){border-color:#3d4a57!important;color:#edf2f7!important;background:#111920!important}.admin-shell.is-night :is(.admin-workspace h1,.admin-workspace h2,.admin-workspace h3,.admin-workspace h4,.admin-workspace strong,.admin-workspace label,.admin-workspace legend,.admin-workspace th,.admin-workspace dt,.admin-workspace code){color:#eff4f8!important}.admin-shell.is-night :is(.admin-workspace p,.admin-workspace span,.admin-workspace small,.admin-workspace td,.admin-workspace dd,.admin-workspace a){color:#b7c3ce}.admin-shell.is-night :is(.message-thread .customer-message,.message-thread .staff-message){border-color:#3a4855;background:#1c2731}.admin-shell.is-night .message-thread .message-received-time,.portal-shell.is-night .message-thread .message-received-time{border-color:#485968;color:#d6e7ff;background:#263542}.admin-shell.is-night .message-thread .staff-message{border-left-color:#d89a00;background:#2a251a}.admin-shell.is-night .global-customer-alert :is(strong,span,p){color:#fff0c4!important}.admin-shell.is-night .admin-workspace :is(section,article,form,table,thead,tbody,tr){border-color:#34414d!important;background-color:#172029!important}.admin-shell.is-night .admin-workspace :is(.primary-button,.danger-button){background-color:var(--brand)!important}.admin-shell.is-night .admin-workspace .danger-button{border-color:#b64a43!important;color:#fff!important;background-color:#8d2b25!important}.admin-shell.is-night .admin-workspace :is(.context-notice.is-error,.portal-state.is-error){border-color:#8d3b35!important;background-color:#321f20!important}.admin-shell.is-night .admin-workspace :is(.context-notice.is-info,.ticket-notice){border-color:#2d5e9f!important;background-color:#182a42!important}.admin-shell.is-night .admin-workspace :is(.context-notice.is-success,.ticket-notice.is-active){border-color:#287653!important;background-color:#173326!important}.admin-shell.is-night select option{color:#edf2f7;background:#111920}.admin-shell.is-night .incident-radar,.admin-shell.is-night .incident-radar-board,.admin-shell.is-night .radar-center,.admin-shell.is-night .radar-cluster,.admin-shell.is-night .radar-ticket-node{border-color:#394856!important;background:#172029!important}.admin-shell.is-night .incident-radar-board{background:#101820!important}.admin-shell.is-night .incident-radar-board:before,.admin-shell.is-night .incident-radar-board:after{background:#3b4b59!important}.admin-shell.is-night .radar-center{border-color:#d69a12!important;background:#2a2619!important}.admin-shell.is-night .radar-ticket-node:hover{background:#263240!important}.admin-shell.is-night .admin-search-field{border-color:#3d4a57!important;color:#aebbc7!important;background:#111920!important}.admin-shell.is-night .admin-search-field input{color:#edf2f7!important;background:transparent!important}.admin-shell.is-night .admin-search-field>button:hover{color:#ffe09a!important;background:#2c3946!important}.admin-shell.is-night .admin-clock{border-color:#435160!important;background:#111920!important}.admin-shell.is-night .admin-clock>svg{color:#f6c85f}.admin-shell.is-night .admin-clock>div>span:not(.clock-divider){color:#d8e2eb!important}.admin-shell.is-night .admin-clock strong{color:#fff!important;text-shadow:0 1px 0 #000}.admin-shell.is-night .admin-clock .clock-divider{background:#718293!important}.portal-shell.is-night{color-scheme:dark;color:#dbe5ed;background:#0d141b}.portal-shell.is-night .ambient-mesh{opacity:.28}.portal-shell.is-night .topbar{border-color:#33414d;background:#121a22f7}.portal-shell.is-night .topbar-divider{background:#53616d}.portal-shell.is-night :is(.topbar-section,.account,.connected-status,.topbar-brand){color:#e8eff5}.portal-shell.is-night .topbar-clock{border-color:#435160;background:#111920}.portal-shell.is-night .topbar-clock>svg{color:#f6c85f}.portal-shell.is-night .topbar-clock :is(span,strong){color:#edf4fa!important}.portal-shell.is-night .topbar-clock .clock-divider{background:#718293!important}.portal-shell.is-night .night-mode-toggle{border-color:#5d491c;color:#ffe09a;background:#403315}.portal-shell.is-night :is(.welcome-row,.support-strip,.composer,.ticket-conversation,.faq-section,.tickets-section,.client-servers-section,.client-server-card,.client-ticket-list article,.client-view-tabs,.department-selector button,.attachment-picker,.attachment-preview,.pending-attachments>div,.context-notice){border-color:#34414d!important;background:#172029!important}.portal-shell.is-night :is(.client-workspace h1,.client-workspace h2,.client-workspace h3,.client-workspace h4,.client-workspace strong,.client-workspace label,.client-workspace dt){color:#f0f5f8!important}.portal-shell.is-night :is(.client-workspace p,.client-workspace span,.client-workspace small,.client-workspace dd){color:#bdc9d3}.portal-shell.is-night :is(input,textarea,select){border-color:#3d4a57!important;color:#edf2f7!important;background:#111920!important}.portal-shell.is-night :is(.client-view-tabs button,.department-selector button,.secondary-button){border-color:#3b4a57;color:#cbd8e2;background:#1b2630}.portal-shell.is-night :is(.client-view-tabs button:hover,.department-selector button:hover,.secondary-button:hover){color:#ffe09a;background:#2b3946}.portal-shell.is-night :is(.icon-button,.search-button,.ticket-main .ticket-icon){border-color:#3b4a57;color:#cbd8e2;background:#1b2630}.portal-shell.is-night :is(.icon-button:hover,.search-button:hover){color:#fff4d2;background:#2b3946}.portal-shell.is-night :is(.client-view-tabs button.is-active,.department-selector button.is-active){border-color:#d39a18;color:#fff4d2;background:#5b4315}.portal-shell.is-night :is(.message-thread .customer-message,.message-thread .staff-message){border-color:#3a4855;background:#1c2731}.portal-shell.is-night .message-thread .staff-message{border-left-color:#d89a00;background:#2a251a}.portal-shell.is-night :is(.client-ticket-list,.message-thread,.reply-form){border-color:#34414d}.portal-shell.is-night :is(.client-ticket-list article,.ticket-history-meta,.ticket-main span,.ticket-main small){color:#bdc9d3}.portal-shell.is-night :is(.ticket-attachment span,.message-thread .ticket-file-link){border-color:#3b4a57;color:#ffe09a;background:#1b2630}.portal-shell.is-night .ticket-close-button{border-color:#8d4a45;color:#ffb4ab;background:#321f20}.portal-shell.is-night .ticket-close-button:hover{border-color:#ffb4ab;color:#ffe4e0;background:#4a2728}.portal-shell.is-night :is(.server-symbol,.client-server-empty>svg){color:#b8d6ff;background:#1b2c40}.portal-shell.is-night :is(.context-notice.is-error,.portal-state.is-error){border-color:#8d3b35!important;background:#321f20!important}.portal-shell.is-night :is(.context-notice.is-info,.ticket-notice){border-color:#2d5e9f!important;background:#182a42!important}.portal-shell.is-night :is(.context-notice.is-success,.ticket-notice.is-active){border-color:#287653!important;background:#173326!important}.portal-shell.is-night select option{color:#edf2f7;background:#111920}:is(.admin-shell.is-night,.portal-shell.is-night) :is(.ticket-status-chip,.status-chip,.priority-chip,.client-presence,.server-connection,.knowledge-status,.source-status,.access-dot,.knowledge-detail-badges>span,.knowledge-tags span){font-weight:750}:is(.admin-shell.is-night,.portal-shell.is-night) :is(.ticket-status-chip.is-new,.ticket-status-chip.is-review,.status-chip.is-open){color:#b8d6ff!important;border-color:#2f69a8!important;background:#182d4a!important}:is(.admin-shell.is-night,.portal-shell.is-night) :is(.ticket-status-chip.is-waiting-team,.status-chip.has-response,.source-status.is-processing){color:#a8e6f5!important;border-color:#23778f!important;background:#123443!important}:is(.admin-shell.is-night,.portal-shell.is-night) :is(.ticket-status-chip.is-waiting-client,.knowledge-status.is-draft,.knowledge-status.is-review,.source-status.is-pending,.source-status.is-needs-ocr,.source-status.is-extractor-unavailable,.server-connection.is-delayed,.server-connection.is-pending,.priority-chip){color:#ffe09a!important;border-color:#a97a16!important;background:#3b2e12!important;box-shadow:0 0 14px #d99a0029}:is(.admin-shell.is-night,.portal-shell.is-night) :is(.ticket-status-chip.is-resolved,.status-chip.is-resolved,.client-presence.is-online,.server-connection.is-online,.knowledge-status.is-published,.source-status.is-extracted,.access-dot.is-active){color:#a6e5bf!important;border-color:#287653!important;background:#173326!important}:is(.admin-shell.is-night,.portal-shell.is-night) :is(.ticket-status-chip.is-reopened,.client-presence.is-blocked,.server-connection.is-offline,.source-status.is-failed,.access-dot.is-inactive){color:#ffb4ab!important;border-color:#a94d4a!important;background:#3d2022!important}:is(.admin-shell.is-night,.portal-shell.is-night) :is(.ticket-status-chip.is-closed,.ticket-status-chip.is-neutral,.client-presence.is-offline,.knowledge-status.is-archived){color:#d1dae2!important;border-color:#56636e!important;background:#2a3138!important}:is(.admin-shell.is-night,.portal-shell.is-night) :is(.knowledge-detail-badges>span:not(.knowledge-status),.knowledge-tags span){color:#dbe5ed!important;border-color:#3d4a57!important;background:#202a34!important}.portal-shell.is-night :is(.attachment-picker,.message-thread .ticket-file-link,.client-view-tabs button,.department-selector button,.client-ticket-history-row,.client-server-card){background:#1b2630}.portal-shell.is-night :is(.attachment-picker:hover,.attachment-picker:focus-within,.message-thread .ticket-file-link:hover,.client-view-tabs button:hover,.department-selector button:hover,.client-ticket-history-row:hover,.client-server-card:hover){border-color:#536b80!important;color:#f3f7fa!important;background:#273744!important;box-shadow:0 0 0 1px #7da6cc1f}.portal-shell.is-night .client-view-tabs button.is-active,.portal-shell.is-night .department-selector button.selected{border-color:#d39a18!important;color:#fff4d2!important;background:#5b4315!important}.admin-shell.is-night .closed-ticket-row:hover{background:#273744!important;box-shadow:inset 3px 0 #d39a18}.admin-shell.is-night .admin-table-section td[data-label=Rol] .status-chip{color:#c8e1ff!important;border:1px solid #3a76b9;background:#183554!important;box-shadow:0 0 14px #4e98e429}.admin-shell.is-night .admin-table-section td[data-label=Rol] .status-chip:before{background:#75b8ff;box-shadow:0 0 8px #75b8ffb8}.admin-ticket-controls{flex-wrap:wrap}.admin-ticket-controls .ticket-status-control{min-width:190px}:is(.admin-shell.is-night,.portal-shell.is-night) .message-thread .staff-message{border-color:#2e6f94!important;border-left:4px solid #65b8ed!important;background:#142d3e!important;box-shadow:0 8px 20px #00000029}:is(.admin-shell.is-night,.portal-shell.is-night) .message-thread .staff-message strong{color:#f1f8fc!important}:is(.admin-shell.is-night,.portal-shell.is-night) .message-thread .staff-message p{color:#d8e8f2!important}:is(.admin-shell.is-night,.portal-shell.is-night) .message-thread .staff-message .message-received-time{border-color:#347da7!important;color:#b8e2fa!important;background:#102534!important}
